Senior Uc Consultant
2 weeks ago
Role: Senior UC Consultant
Duration: 9 months ( October 2023)
Location: Reading
**What you'll be doing**
The Company is a Fortune 500 company and prides in servicing 99% of Fortune 500 companies and Government agencies for advanced networking and cyber security solutions. The Business is growing its EMEA Professional Services practice and is looking for a SeniorUC Consultant. We offer solutions to tap into the full value of our customers' unified communications and collaboration (UC&C) investment and pride ourselves in helping our customer achieve agility and scalability.
The role requires strong technical and communication skills with significant hands-on design, delivery and transformation experience in: UCC, IPT, VoIP, IM&P, collaboration tools, audio/video/web conferencing, SIP/TDM trunking and Session Border Controllertechnologies.
Key Responsibilities but not limited to:
- Planning, design, configuration, implementation, operation and optimisation of UC technologies.
- Creation and development of documentation, including detailed technical documentation and appropriate policies and procedures for assigned projects.
- Assess customer requirements for data and voice technology initiatives and recommend appropriate solutions.
- Assist in the optimisation of technology in telecommunications/UC environment for the client's IT Services department.
- Providing technical consulting expertise to internal project teams and customers.
**You'll need to have**:
- Bachelor's degree or relevant work experience
- Strong technical skills with significant hands-on design, delivery and transformation experience in UC&C domain
- Willingness to travel
**Desired**
- Hands on design and delivery experience with UCC solutions using one or more of the following manufacturer technology sets - Microsoft, Cisco, Oracle, Ribbon and
- Demonstrable experience in design, implementing, transforming, troubleshooting, testing and supporting UC technologies including: IPT, VoIP, IM and Presence, collaboration tools, audio/video/web conferencing, SBCs, voice gateways and SIP/TDM trunking.
- Skilled in designing, installing, configuring, administering, and troubleshooting advanced SBC solutions (based on Oracle, Audiocodes and Ribbon products) in single and High Availability environments.
- Manufacturer accreditation's are also desirable, in particular:
- Microsoft - MS-720 Certified
- Ribbon SBC Core Support Professional
- Audiocodes Certified Professional
- Ability to be proactive when dealing with customer issues, have excellent customer facing and service skills, a flexible attitude and ability to thrive in a dynamic environment, and have strong communication skills especially when communicating with a globallydispersed team.
- Analytical consultative and methodical support skills and the ability to lead users and staff through business requirements and delivering business and technical solutions.
- Ability to express yourself well in writing, as well as demonstrating proficiency in presentations along with good consultative, workshop and facilitation skills. Ability to engage effectively with a wide variety of individuals, both within a project team,and especially with the customer at all levels of seniority.
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