Band 4 Administrator

1 month ago


Erdington, United Kingdom Birmingham Community Healthcare NHS FT Full time

Main Duties The following is a list of tasks to be undertaken under the direction of the office manager: - To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met. Plan and organise meetings with colleagues and outside agencies, use planning skills to determine the importance of meetings/events and organise them in an appropriate timescale. To be responsible for the preparation of draft agendas, taking minutes/action notes, and provide other high standard service support for meetings as required ie Operational Meetings, MDT, investigations. As and when required to be responsible for chairing and regular attendance by the team at regular administrative team meetings, ensuring minutes/notes are accurately taken and any action from those meetings are followed up.

Provision of a comprehensive word processing service using Microsoft Office packages including the typing of confidential/clinical correspondence from manuscript or audio/digital transcription. To be responsible for the patient pathway process as per the electronic patient record system (Rio), as and when required, eg referrals, clinical coding, appointments, domiciliary visits, questionnaires, assessments/clinic lists, prescription. Notify manager/clinician of potential or real delays for a patient in the pathway particularly with regard to the RTT status. To ensure the implementation and maintenance of an effective filing and retrieval system for the hub (archiving).

Resolve or re-direct telephone enquiries, letters and post which are routine/non-routine that come through the administration team from patients and professionals. Delegation of daily administrative tasks to include opening and sorting of post, photocopying, filing, faxing, scanning, typing correspondence and other documents. Order stock (stationary) and non-stock items for hub/service if required using the appropriate budget code. To supervise designated administrative staff.

To ensure effective communication.. To support new team members to ensure awareness of the functions that are in existence for the administration structure and immediate team with reference to the Standard Operating Procedures within the department. Develop and empower all members of the team to perform to high standards and innovate. Provide cover for other administrative staff members during periods of annual leave and sickness absence, ensuring that all administrative tasks are undertaken to support essential operational work throughput.

Ensure supportive staff management arrangements are in place and carry out annual personal development reviews for direct reports resulting in specific objectives and effective personal development plans in line with the Knowledge and Skills Outline Framework Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objective are included in PDRs. Develop a culture that ensure that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and that staffs perception about their working lives are measured and improvements made. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager..


  • Band 4 Administrator

    2 months ago


    Erdington, United Kingdom Birmingham Community Healthcare NHS FT Full time

    To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met. Plan and organise meetings with colleagues and outside agencies, use planning skills to determine the importance of meetings/events and organise them in an...

  • Band 4 Administrator

    2 weeks ago


    Erdington, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Main Duties The following is a list of tasks to be undertaken under the direction of the office manager: - To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met. Plan and organise meetings with colleagues and outside...

  • Band 4 Administrator

    2 weeks ago


    Erdington, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met. Plan and organise meetings with colleagues and outside agencies, use planning skills to determine the importance of meetings/events and organise them in an...


  • Erdington, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Birmingham and Solihull Mental Health Foundation TrustACUTE AND URGENT CARE SERVICES - Crisis Resolution and Home Treatment Team (CRHTT).Assistant Psychologist, Band 4, full time, 12 month fixed term contractJob overviewDo you enjoy working with clients presenting in acute crisis using the least restrictive practice?Do you enjoy responding to need as it...


  • Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Birmingham and Solihull Mental Health Foundation Trust ACUTE AND URGENT CARE SERVICES - Crisis Resolution and Home Treatment Team (CRHTT). Assistant Psychologist, Band 4, full time, 12 month fixed term contract Job overview Do you enjoy working with clients presenting in acute crisis using the least restrictive practice? Do you enjoy responding to need...

  • Band 4 Admin Lead

    2 weeks ago


    Erdington, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has become available within the Single Point of Access Service (SPOA) for an enthusiastic and motivated Admin Lead based in Northcroft Erdington.Excellent communication, attention to detail and interpersonal skills are essential to this very busy role. Proven ability to work to tight deadlines, ability to problem solve and experience...

  • Band 4 Admin Lead

    7 days ago


    Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has become available within the Single Point of Access Service (SPOA) for an enthusiastic and motivated Admin Lead based in Northcroft Erdington. Excellent communication, attention to detail and interpersonal skills are essential to this very busy role. Proven ability to work to tight deadlines, ability to problem solve and...


  • Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    To provide efficient, effective and high standard administrative / secretarial service that meets the needs of the mental health Primary Care Liaison Team. To effectively manage referrals and communications requiring triage and further intervention. To provide a high level of professional and confidential coordination of the Primary Care Liaison service....


  • Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly motivated and dedicated individual to work at Northcroft CMHT. The Community Mental Health Team works with some of our most vulnerable people who are experiencing mental health crises and/or have a diagnosis of a severe and enduring mental health condition. The successful applicant will work within a...


  • Erdington, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly motivated and dedicated individual to work at Northcroft CMHT. The Community Mental Health Team works with some of our most vulnerable people who are experiencing mental health crises and/or have a diagnosis of a severe and enduring mental health condition.The successful applicant will work within a...


  • Erdington, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    We are looking to appoint an enthusiastic and motivated medical secretary to join our team and provide secretarial support to the Consultant Psychiatrist and the medical team working at George Ward, an acute mental health male inpatient ward on the Northcroft site, the role will also be additional support to the inpatient wards for North Acute.This is a full...


  • Erdington, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    To undertake the supervision and line management of administration team within the Neighbourhood Mental Health Team, Steps to Recovery and Psychological services.To respond positively and flexibly to changing and often urgent demands to ensure the assurance and standard maintains a professional and responsive function. Use own initiative in all areas of work...


  • Erdington, United Kingdom The Recruitment Group Full time

    **Finance / Administrator **- Permanent Contract to Start ASAP!! **Salary**: £26,000pa Location: Erdington, Birmingham B24 Hours of Work: Monday - Thursday, 8:45am - 4:45pm, and Friday, 8:45am - 4:15pm - Experience in s similar role is essential. - Front of house - Greeting customers & answering the telephone - Supporting all aspects of the Finance/...


  • Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    To undertake the supervision and line management of administration team within the Neighbourhood Mental Health Team, Steps to Recovery and Psychological services. To respond positively and flexibly to changing and often urgent demands to ensure the assurance and standard maintains a professional and responsive function. Use own initiative in all areas of...

  • School Administrator

    1 month ago


    Erdington, United Kingdom Aspire People Full time

    Are you an experienced Administrator looking to transition into education?Aspire People are currently recruiting for School Administrators to work in schools in on a temporary contract from September. School administration experience/SIMS experience would be preferable, however, applicants with strong administration experience in a similar sector will also...

  • School Administrator

    4 weeks ago


    Erdington, United Kingdom Aspire People Full time

    Are you an experienced Administrator looking to transition into education?Aspire People are currently recruiting for School Administrators to work in schools in on a temporary contract from September. School administration experience/SIMS experience would be preferable, however, applicants with strong administration experience in a similar sector will also...


  • Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    We are looking to appoint an enthusiastic and motivated medical secretary to join our team and provide secretarial support to the Consultant Psychiatrist and the medical team working at George Ward, an acute mental health male inpatient ward on the Northcroft site, the role will also be additional support to the inpatient wards for North Acute. This is a...


  • Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly motivated and dedicated individual to work at Northcroft CMHT. The Community Mental Health Team works with some of our most vulnerable people who are experiencing mental health crises and/or have a diagnosis of a severe and enduring mental health condition. The successful applicant will work within a...


  • Erdington, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    To supervise the Reception and Switchboard operation at Highcroft site and ensure effective operation of these functions and provision of the services. To ensure that the Reception and Switchboard staff and services are effectively supervised. To ensure the required staffing cover for the Reception and Switchboard Services is maintained at all times. To...


  • Erdington, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    To supervise the Reception and Switchboard operation at Highcroft site and ensure effective operation of these functions and provision of the services.To ensure that the Reception and Switchboard staff and services are effectively supervised.To ensure the required staffing cover for the Reception and Switchboard Services is maintained at all times.To ensure...