Customer Service Adviser

5 months ago

WottonunderEdge, United Kingdom NFU Agency Full time

**The Role**:
**Customer Service Adviser**

**Salary - £19,000 - £25,000 (dependant on experience)**
**Full Time position**
**Permanent Contract**
**Location: South Cotswolds Agency - Wotton-under-Edge site**
**Monday - Friday - 9am - 5pm**

**Introduction to NFU Mutual**

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

**About the Agency**

As a Trainee Commercial Insurance Professional within our growing team, you will play a key role in the success of an established and expanding local business, ensuring that our customers are at the heart of everything we do. With the aim being to develop you over time into a Sales Executive or Account Management role.

An exciting opportunity has now arisen within the South Cotswolds Agency.

**About the role**:
You will start your career at NFU Mutual South Cotswolds Agency by gaining your licensing in our Motor and Personal products. You will be supported through this journey to develop your sales and customer service skills whilst taking inbound calls from customers and completing changes and new business quotes. You will also learn how to prospect for new business and cross-sell other products to customers, including our Financial Services offerings which are delivered by a dedicated Financial Adviser. You will have a detailed Personal Development Plan to ensure you are performing in line with the agency’s expectation, but this will be adapted to a pace and style that suits you.

You will also get the opportunity to go out to client visits with established team members to gain valuable experience. Once you have embedded these skills you will then develop into a Commercial Insurance Account Executive or Sales Executive.

**About you**:

- People who can demonstrate the drive, energy and enthusiasm required to provide a fantastic customer experience to our existing and prospective clients.
- A confident & effective communicator, both written and verbal.
- A proficient IT user with good interpersonal skills and communication skills.
- A problem solver who enjoys working as part of a team with a positive can-do attitude.
- Good organisational skills and the ability to manage a busy workload and prioritise tasks.
- Minimum of Grade C in GCSE Math’s and English (or equivalent)
- The ability and desire to learn new systems, products, processes and skills.

**Our commitment to you**:
A driving license and access to own vehicle is essential. We offer a professional, hardworking yet supportive and friendly environment with a strong team ethos and ethical practices. To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan and the ability to develop your role within our business.

**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

  • Customer Service Associate

    4 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom GENEWIZ Full time

    The Customer Service Associate will be responsible for providing exceptional customer service to both internal and external customers. This includes reviewing, entering, and managing customer orders for consumables and hardware, as well as handling customer calls and emails.Key responsibilities include:Reviewing and entering customer orders according to...

  • Customer Service Advisor

    5 months ago

    Wotton-under-Edge, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**:Wotton-under-Edge **Salary**:£24,000 - £27,000 **Hours**:Full-Time **Our Client**: Our client, a leading general insurer and financial services company, has been serving the rural community for over 100 years. Their team at the Wotton-under-Edge Agency are committed to delivering consistent excellent customer...

  • Customer Service Representative

    4 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom GENEWIZ Full time

    Job SummaryThe Customer Care Representative will be responsible for providing exceptional customer service and support to our internal and external customers. This role will involve direct interaction with customers through various channels, including phone, email, and order management systems.Key ResponsibilitiesReview, enter, and manage customer orders for...

  • Customer Service Associate

    3 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom GENEWIZ Full time

    Job SummaryThe Customer Service Associate will be responsible for providing exceptional customer service to both internal and external customers. This role involves reviewing, entering, and managing customer orders for consumables and hardware, as well as handling customer calls and emails.Key ResponsibilitiesReview and enter customer orders according to...

  • Customer Service Assistant

    5 months ago

    Wotton-under-Edge, United Kingdom Wotton British Takeaway Full time

    We are looking for an experienced and enthusiastic individual to join our fast-paced shop. Although training will be provided, we are looking for someone with experience in a similar industry. The roles and responsibilities include, but are not limited to: - Preparing products and equipment for service. - Serving customers in a professional manner. -...

  • Customer Service Representative

    3 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom GENEWIZ Full time

    About the RoleThe Customer Care Representative will play a key part in delivering exceptional customer experiences at GENEWIZ. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing timely and accurate information on order status, stock availability, and pricing.Key ResponsibilitiesReview, enter, and...

  • Customer Service Professional

    7 days ago

    Wotton-under-Edge, Gloucestershire, United Kingdom GENEWIZ Full time

    About the RoleThe Customer Care Representative will have direct interaction with our external and internal customers on a daily basis.Reviews, enters, and books orders according to order entry policies and procedures; proactively follows up with customers to resolve order entry issues and escalates when necessary.Monitors order hold reports and takes action...

  • Customer Service

    6 months ago

    Wotton-under-Edge, United Kingdom Eastwood Park Full time

    We are currently looking to engage a Customer Service and Sales Advisor here at Eastwood Park. In this role, you will work in line with our sales, business development and marketing strategies to develop new business prospects and grow revenue and profitability through the selling of our training courses. Customer service will be at the heart of this role...

  • Health, Safety

    5 months ago

    Wotton-under-Edge, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 309478**Salary**: - £30,471**Job grade**: - Executive Officer- Band 4**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Customer Service Representative

    3 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team at Tesco in Wotton-under-edge. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, working closely with colleagues to provide a seamless shopping experience.Key ResponsibilitiesKnow your customers and serve...

  • Roman Catholic Ordained Priest/ Deacon, Religious

    5 months ago

    Wotton-under-Edge, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 338627**Salary**: - £39,725 - £41,633- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- HMPPS Band 5**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the...

  • Pagan Chaplain

    5 months ago

    Wotton-under-Edge, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 350121**Salary**: - £33,104 - £34,694- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- Band 5**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things...

  • Trainee Account Executive

    5 months ago

    Wotton-under-Edge, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Trainee Account Executive - High Value Home** **Salary - £19,000 - £25,000 (dependant on experience)** **Full Time position** **Permanent Contract** **Location: South Cotswolds Agency - Wotton-under-Edge or Chippenham site** **Monday - Friday - 9am - 5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and...

  • Service Engineer

    4 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom Origin Aqua Full time

    About the RoleWe are seeking a highly skilled and motivated Service and Commissioning Engineer to join our team at Origin Aqua. As a key member of our technical team, you will be responsible for the commissioning and servicing of our UK B2C projects, as well as supporting our subcontractors and B2B distribution partners in the UK and EU.Key...

  • Service and Commissioning Technician

    3 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom Origin Aqua Full time

    About the RoleWe are seeking a highly skilled and motivated Service and Commissioning Engineer to join our team at Origin Aqua. As a key member of our technical team, you will be responsible for the commissioning and servicing of our UK B2C projects, as well as supporting our subcontractors and B2B distribution partners on-site.Key...

  • Service and Commissioning Technician

    2 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom Origin Aqua Full time

    Job OverviewWe are seeking a skilled and motivated Service and Commissioning Engineer to join our team at Origin Aqua.About the RoleThis is a fantastic opportunity for a dedicated professional to work with our innovative chlorine-free, environmentally friendly mineral water filtration systems for swimming pools.Key ResponsibilitiesThe successful candidate...

  • Trainee Account Executive

    6 months ago

    Wotton-under-Edge, United Kingdom Brave Human Capital Group Ltd Full time

    **Trainee Account Executive** **Location**: Chippenham **Salary**: £19,000 - £24,000 **Hours**: Full-time - Monday to Friday - 8.30-5.00 **Benefits**: - 25 days holiday per annum (plus bank holidays) - Continuous opportunity for career progression and further qualifications - Pension Contributions & Employee Benefits Schemes - Supportive and friendly...

  • Service and Commissioning Technician

    4 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom Origin Aqua Full time

    About the RoleWe are seeking a highly skilled and motivated Service and Commissioning Technician to join our team at Origin Aqua. As a key member of our technical team, you will be responsible for the commissioning and maintenance of our pool water technology systems across the UK and EU.Key ResponsibilitiesCommissioning and maintenance of pool water...

  • Trainee Commercial Insurance Professional

    5 months ago

    Wotton-under-Edge, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Trainee Commercial Insurance Professional** **Salary - £19,000 - £25,000 (dependant on experience)** **Full Time position** **Permanent Contract** **Location: South Cotswolds Agency - Wotton-under-Edge site** **Monday - Friday - 9am - 5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including...

  • Service and Support Specialist for Raman Spectroscopy

    3 weeks ago

    Wotton-under-Edge, Gloucestershire, United Kingdom Renishaw Full time

    Job Title: Service & Support Engineer-Raman SpectroscopyRaman spectroscopy is a powerful analytical technique used in various scientific disciplines. Renishaw Inc is seeking a skilled Service and Support Engineer to join its Raman product line, providing technical support and training for Raman microscopy systems.Key Responsibilities:Install, repair, and...