Compliance Monitoring Officer

4 months ago


Gloucester, United Kingdom Howden Life & Health Full time

Working for Howden Life and Health couldn’t be better. Our site based on Gloucester Business Park offers a fresh modern space with fantastic facilities on the doorstep, easily accessed by public transport and with plenty of on-site car parking available too. We offer flexibility in hours and location with the option to work from home 3 days per week. When you are working from the office, you can take advantage of our wellbeing events and options which are regularly ran from the office and have included flu vaccination clinics, outdoor Pilates, back and posture assessments along with free healthy snacks. like to socialise?? We run regular funded social activities along with our annual Summer and Christmas events.

**Benefits of a Compliance Monitoring Officer**

**Competitive basic salary of £25,000 per annum - FTE**

Clear career progression structure

Pension scheme

Death in Service Life Insurance

Subsidised Private Medical Insurance

23 days holiday, rising to 25 with service (plus public holidays)

Increased maternity/paternity pay with service

Option to work 3 days from home a week

Regular paid social events are enjoyed here, as well as discounted gym membership, retail discounts scheme and child care vouchers.

Perk Box - High Street Savings, Discounted Memberships and Freebies.

Health Assured - Employee Assistance Programme

Annual Wellbeing Schedule - On-site Health Checks, Reflexology and Dietician

**The Role**

In this role, you’ll be listening in and monitoring calls made to our customers, giving feedback on content and quality. Provide coaching to our staff to improve compliance performance. You may come from a Call Centre background with supervisor experience where you have monitored other people’s work and call quality and helped them to develop. You must have excellent communication and interpersonal skills, as you’ll need to be able to give bad news, as well as praise good performance.

You’ll need to evidence that you can learn quickly, and work well under pressure, as we’ve got a busy period ahead of us. This is a pivotal role in ensuring we maintain our high standards and adhere to legislation and regulations in all we do. You will naturally be seen as one of our experts and people of all levels will come to you for advice and guidance on compliance matters.

**Requirements of a Compliance Officer**
- Ability to learn quickly, and work well under pressure
- Fantastic timekeeping skills
- Focussed worker with fantastic attention to detail
- Excellent communication and interpersonal skills
- Experience of reviewing or work processes or detailed documents
- Ability to work and think methodically
- You may come from a Call Centre background with supervisor experience where you have monitored other people’s work and call quality and helped them to develop

**Responsibilities of a Compliance Officer**
- Ensure the business maintains high standards and adheres to legislation and regulations in all that we do.
- To become a dedicated expert and advisor that people of all levels will come to for advice and guidance on compliance matters.
- Monitor calls made to our customers and provide feedback on content and quality.
- Provide coaching to our staff to improve compliance performance

**Full and Part Time Opportunities available**
- We take the security of your data very seriously. To see how your data is processed please read our Privacy Policy for job applicants on our website_

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in GLOUCESTER



  • Gloucester, United Kingdom Howden Life & Health Full time

    A fantastic opportunity to become part of the growing Howden Life and Health Team. We are a Life and Health Insurance Broker ,we believe we can offer the best advice, products and prices to our clients. We believe in putting our clients at the heart of what we do, always giving the best advice in our clients interest. Our site based on Gloucester Business...


  • Gloucester, United Kingdom Howden Group Holdings Full time

    From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us...


  • Gloucester, United Kingdom Howden Group Holdings Full time

    From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us...


  • Gloucester, United Kingdom Assured Futures Full time

    Working for Assured Futures couldn’t be better. Based on the Gloucester Business Park our site offers a fresh modern space with fantastic facilities on the doorstep, easily accessed by public transport and with plenty of on-site car parking available too. We offer flexibility in hours and location with the option to work from home 3 days per week. When you...


  • Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "Head of Compliance Monitoring", "p": "At Hays Specialist Recruitment Limited, we are seeking a highly skilled and experienced Head of Compliance Monitoring to join our team. As a leading insurance firm, we take pride in our commitment to upholding the highest standards of compliance and adherence to regulations.In this role, you will be responsible...


  • Gloucester, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "Head of Compliance Monitoring", "p": "At Hays Specialist Recruitment Limited, we are seeking a highly skilled and experienced Head of Compliance Monitoring to join our team. As a leading insurance firm, we take pride in our commitment to upholding the highest standards of compliance and adherence to regulations.In this role, you will be responsible...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerAt Babcock International Group, we're committed to creating a safe and secure world, together. As a Compliance Monitoring Manager, you'll play a critical role in ensuring regulatory compliance across our operations.The RoleAs a Compliance Monitoring Manager, you'll be responsible for overseeing and delivering a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerAt Babcock International Group, we're committed to creating a safe and secure world, together. As a Compliance Monitoring Manager, you'll play a critical role in ensuring regulatory compliance across our operations.The RoleAs a Compliance Monitoring Manager, you'll be responsible for overseeing and delivering a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, United Kingdom HAYS Full time

    Compliance Monitoring, Risk Management, FCA, ICOBS, COBS, Insurance, Head of, Gloucester, Assurance, Your new company The client is dedicated to upholding the highest standards of compliance and adherence to regulations. As a leading insurance firm, they take pride in their integrity, transparency, and commitment to their clients. They are in search of a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a key member of our organization, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a key member of our organization, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, Gloucestershire, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working ArrangementsCompensation: Competitive + BenefitsRole Type: Full time and PermanentRole ID: SFBabcock International Group is seeking a highly skilled Compliance Monitoring Manager to join our team. As a Compliance Monitoring Manager, you will play a...


  • Gloucester, United Kingdom Babcock International Group Full time

    Job Title: Compliance Monitoring ManagerLocation: Staverton, Gloucestershire + Onsite with Hybrid Working Arrangements Compensation: Competitive + BenefitsRole Type: Full time and Permanent Role ID: SF At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Compliance Monitoring Manager at our...