Planning Call Handler

3 weeks ago


Nottingham, United Kingdom Tate Recruitment Limited Full time

**Planning Assistant/Call Handler**

1. Control and plan required journey to available resources in a timely fashion ensuring wherever possible patient journey achieve KPI

2. To receive telephone calls from drivers

3. Answering calls professionally and politely and in a timely manner

4. Out of hours provide a transport booking service & completing the patient eligibility criteria assessment as applicable and advise if they meet the criteria

5. Inputting/Registration of eligible transport bookings onto the CAD computer system

6. Calling patients and departments ahead of appointments to check and confirm travel arrangements

7. Liaise with Operational Crews regarding patient journeys and any required updates and input all data

Tate is acting as an Employment Business in relation to this vacancy.


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