Internal Sales Advisor

2 weeks ago


Chesterfield, United Kingdom Chase and Holland Recruitment Ltd Full time

**Internal Sales Advisor - Chesterfield - £20,000 - £23,000**
Chase & Holland are excited to be working with one of the UK’s leading suppliers of energy solutions with a focus on relationships and service on a contract basis until March 2023 with a high probability of this being extended or being made permanent. Thisis an exciting opportunity for someone with previous experience of working within a customer facing role who ideally enjoys sales.
**Benefits Package**:

- Hybrid office/work from home options
- Annual salary reviews
- Bupa healthcare and dental cover
- 25 days holiday plus bank holidays (increasing with service)
- 6% employer pension (increasing with service)
- Life assurance scheme
- Discretionary 6% annual bonus based on individual performance
- Discretionary 6% annual bonus based on company performance
- Ongoing training and support

**Internal Sales Advisor Responsibilities**:

- Responding to incoming customer calls
- Recording accurate information into company’s CRM system
- Responding to customers within agreed SLA’s
- Investigating customer queries thoroughly with relevant parties
- When required escalating complex queries
- Supporting internal departments in relation to complaint handling
- Daily reporting

**Hours**:

- Monday - Friday 8.45am - 5.00pm

**Required Skills & Experience**:

- Experience in a similar role
- Complaints management and resolution experience
- Excellent attention to detail, with the ability to work accurately in a busy and demanding environment
- Good IT skills e.g., Microsoft Office (Word, Excel, Teams, and Outlook)
Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT, and office support recruitment and comfortably service Yorkshire, Derbyshire,Nottinghamshire, Leicestershire, Staffordshire, and Lincolnshire.


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