Housing Administrator

4 months ago

Rushden, United Kingdom Longhurst Group Full time

This is your opportunity to join Longhurst Group as a Housing Administrator and be at the forefront of delivering exceptional housing management services. With two newly created roles we're seeking a dynamic individual to support our mission of providing quality housing solutions alongside excellent customer service.

As a Housing Administrator, you'll be pivotal in ensuring seamless administrative support across various functions within our Housing Services. Your role will involve utilising ICT systems (Excel, Outlook, Word) proficiently to provide top-notch assistance to colleagues, handling tenancy agreements, amendments, and succession requests with precision and care.

Offered on a permanent 36.25hr per week basis this hybrid role will see you primarily work from home, with an expectation of occasional travel to one of offices (Boston, Rushden, Peterborough) as required for training or meeting purposes to support your colleagues or customer.

You'll play a crucial role in liaising with customers, ensuring compliance with urgent checks, and facilitating smooth transitions for tenancy changes and household adjustments. Additionally, you'll oversee the processing of hardship fund requests, administering garden support funds, and managing alerts and monitoring systems effectively.

Your attention to detail will shine as you monitor and manage various administrative tasks including managing housing team trays, updating Fire Risk Assessments, and attending professional meetings to document minutes accurately.

If you're someone who thrives in a dynamic environment, enjoys collaborating with diverse teams, and has a passion for making a difference in people's lives, then we want to hear from you.

**What you receive from us**
- 28 days annual leave plus bank holidays
- Pension Scheme
- Life Cover (as part of pension scheme membership)
- Health Care Cash Plan
- Free Eye Tests
- Investment in your personal development through our extensive learning and development opportunities.
- Family friendly, carers leave plus other paid leave.
- Employee Assistance programme
- Wellbeing Support
- Free flu vaccinations
- Carers Networking Group a platform to support Unpaid Carers

**How to apply**

**Vetting Requirements**

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

**Equal Opportunities**

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We are one of the leading housing groups in the Midlands and East of England, providing more than 23,000 homes and a wide range of care and support services.

PLACEHOLDER

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