Apprentice Customer Service Advisor
3 months ago
About the role
We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor.
As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all while gaining invaluable hands-on experience, enhancing our customers journey. Working in offices in large organisations across all industry sectors acting as the ‘expert’ in Application Software, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT helpdesk.
You will also receive
- A mentor to support you in the workplace.
- A dedicated training and development coach to support your learning journey.
- Your own uniform.
- Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
- All Arnold Clark benefits, including private healthcare, retail discounts and generous holiday allowance.
**Location**
**Aberdeen Kia**
**Hours**
Full time: 39 hours per week
**Ready to earn while you learn?**
Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that.
The role will primarily involve customer interaction, but you will also engage with workshop technicians to provide parts for the vehicles they are working on.
This role would be suited to someone who is a good communicator, well organised, self-motivated and keen to deliver a good experience for our customers.
**Day-to-day duties**
- Reviewing and planning workloads and checking for accurate and detailed information.
- Liaising with the workshop to ensure they have their required parts.
- Receipting, issuing, and controlling stock.
- Taking care of customers that are bringing in their vehicles for service/repair.
- Identifying parts required and sourcing parts using parts catalogues and internal systems.
- Communicating with customers on the progress of their vehicle.
- Advising of any faults or repairs required and providing clear and accurate solutions.
- Preparing customer reports and invoices.
**Essential skills**
- Good levels of literacy and numeracy
- Strong communication skills
- An interest in developing your digital knowledge and skills
- A passion for great customer service
- Willingness to learn and listen to instructions
- Ability to build good relationships with your team and other departments
- Ability to ask questions and learn quickly on the job
- Ability to use your own initiative
In return, you’ll receive extensive training and a qualification which will help you to build a rewarding career. You’ll also receive one of the best employee benefits packages in the industry including great staff retail discounts, opportunities to review your wage three times per year, help to achieve your driving license and preferential rates on new and used cars.
-
Apprentice Customer Service Advisor
3 months ago
Aberdeen, United Kingdom Arnold Clark Full timeAbout the role We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey. You will also...
-
Apprentice Parts Advisor
3 months ago
Aberdeen, United Kingdom John Clark Motor Group Full time**Apprentice Parts Advisor - Bodyshop Aberdeen** We are looking for exceptional people to join the John Clark Apprenticeship Parts Advisor programme - HAVE YOU GOT WHAT IT TAKES? The Parts Apprenticeship is geared towards training the next generation of fully-fledge Parts Advisor. But what does a Parts Advisor actually do? **About the role of a Parts...
-
Apprentice Parts Advisor
3 months ago
Aberdeen, United Kingdom John Clark Motor Group Full time**Apprentice Parts Advisor - Audi Aberdeen** **40hr week Mon - Friday** We are looking for exceptional people to join the John Clark Apprenticeship Parts Advisor programme - HAVE YOU GOT WHAT IT TAKES? The Parts Apprenticeship is geared towards training the next generation of fully-fledge Parts Advisor. But what does a Parts Advisor actually do? **About...
-
Apprentice Parts Advisor
3 months ago
Aberdeen, United Kingdom John Clark Motor Group Full time**Apprentice Parts Advisor - BMW/MINI ABERDEEN** We are looking for exceptional people to join the John Clark Apprenticeship Parts Advisor programme - HAVE YOU GOT WHAT IT TAKES? The Parts Apprenticeship is geared towards training the next generation of fully-fledge Parts Advisor. But what does a Parts Advisor actually do? **About the role of a Parts...
-
Apprentice Parts Advisor
3 months ago
Aberdeen, United Kingdom Peter Vardy Full time**Job details**: **General information**: **Reference **:000234**Salary**: JOB 40 **Vacancy details**: **Job Title**: Apprentice Parts Advisor - CARZ Aberdeen **Contract type**: Full Time **The Opportunity**: **Apprentice Parts Advisor - CARZ** **Aberdeen** **40hrs per week Monday to Friday** **£AMW** Peter Vardy Ltd is a young, innovative, and fast...
-
Apprentice Parts Advisor
3 months ago
Aberdeen, United Kingdom Peter Vardy Full time**Job details**: **General information**: **Reference **:000229**Salary**: JOB 40 **Vacancy details**: **Job Title**: Apprentice Parts Advisor - Jaguar Land Rover **Contract type**: Full Time **The Opportunity**: **Apprentice Parts Advisor - Jaguar Land Rover** **Aberdeen** **40hrs per week Monday to Friday** **£AMW** Peter Vardy Ltd is a young,...
-
Apprentice Aftersales Advisor
3 months ago
Aberdeen, United Kingdom Arnold Clark Full timeWe’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...
-
Apprentice Aftersales Advisor
3 months ago
Aberdeen, United Kingdom Arnold Clark Full timeAbout the role We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also...
-
Apprentice Aftersales Advisor
3 months ago
Aberdeen, United Kingdom Arnold Clark Full timeWe’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...
-
Customer Services Apprentice
3 months ago
Aberdeen, United Kingdom QA Apprenticeships Full time**Employer description**: Osprey is a modern housing organisation for modern times. We are investing in technology and digital services, whilst retaining the right balance of personal contact and support to our customers. We invest in our people, value our staff team and have a strong ethos of professionalism and respect. **Overview**: If you are passionate...
-
Customer Service Advisor
3 months ago
Aberdeen, United Kingdom Aberdeen Appointments Agency Full timeAAA are working exclusively with our Dyce based Tools provider to recruit for a Customer Advisor for their team on a full-time, perm basis. Our Client has been supporting businesses across a variety of industries for over 30 years, providing global exportation of their products to over 60 countries. This role is to join an existing team of 5 Customer...
-
Customer Service Advisor
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom AWD online Full timeCustomer Service Advisor who has previous experience working in an administration or customer facing role, with good written and verbal communication, organisational and Microsoft Office skills is required for well-established organisation based in Aberdeen, Scotland. SALARY: £22,500 per annum + BenefitsLOCATION: Hybrid Working from Home and either the...
-
Customer Service Advisor
3 months ago
Aberdeen, United Kingdom Student Roost Full time...........................................................................................................................................................................................................................................................................................................................................................................
-
Customer Service Advisor
3 months ago
Aberdeen, United Kingdom Control Union Full timeA vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met. This role would be open to Graduates/School Leavers who are looking to start their career in an office...
-
Customer Service Advisor
3 months ago
Aberdeen, United Kingdom Peterson Recruitment Full timeA vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met. This role would be open to Graduates/School Leavers who are looking to start their career in an office...
-
Customer Service Advisor
3 months ago
Aberdeen, United Kingdom Dandara Living Full timeDandara Living is recruiting a Customer Service Advisor to join our 'The Point' apartment complex in Aberdeen. The point has a selection of fully-furnished studios, 1-bedroom apartments and co-living suites - this is a resident-focused role, ideal for those that love to be kept on their toes! **Shifts - days, nights or weekends!** **About the role** The...
-
Customer Service Advisor
3 months ago
Aberdeen, United Kingdom Peterson Recruitment Full timeA vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met. This role would be open to Graduates/School Leavers who are looking to start their career in an office...
-
Customer Service Advisor
2 months ago
Aberdeen, United Kingdom Peterson Recruitment Full timeA vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met. This role would be open to Graduates/School Leavers who are looking to start their career in an office...
-
Customer Services Advisor
2 months ago
Aberdeen, United Kingdom RelyOn Nutec Fire Academy Full timeRelyOn Nutec UK Ltd is an international safety organisation, which has strong industry expertise servicing the global oil and gas, shipping, renewable energy, maritime, military and aviation industries, and over the last three years has trained over million people. We are looking to recruit a Customer Services Advisor to join our booking team based in...
-
Customer Service Advisor
1 week ago
Aberdeen, United Kingdom AWD online Full timeCustomer Service Advisor who has previous experience working in an administration or customer facing role, with good written and verbal communication, organisational and Microsoft Office skills is required for well-established organisation based in Aberdeen, Scotland. SALARY: £22,500 per annum + Benefits LOCATION: Hybrid Working from Home and either the...