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Sales Administrator

7 months ago

Oldham, United Kingdom MPR Full time

Mpeople Recruitment are recruiting for a **Sales Administrator **to join a reputable business based in **Oldham.**

**Role**:Sales Administrator

**Location**:Oldham

**Salary**:upto £27,000 dependant on experience

**Hours of work**:37.5 either 8:30 to 4:30 or 9 to 5

**Benefits**:

- 25 days holiday plus bank holidays
- Free Parking

**Key responsibilities**:

- To service UK and Export Customers
- To manage enquiries relating to prices, stock availability, samples, shipping, and delivery
- To develop sufficient technical knowledge to assist the customer
- To raise Quotations and interpret customer orders into the system
- Handle Customer stock checks
- To pay attention to the customers’ complex/specific requirements
- Maintain database figures and generate reports
- Continually monitor all outstanding orders and in conjunction with the Customer Service Manager, maintain constant pressure on the internal organisation to ensure optimum service to our customers
- Support external sales team, Agents and Distributors and keep them informed
- Monitor credit control issues and chase customers for payment when required
- Work in conjunction with the Purchasing, Planning & Production department to ensure stock levels are maintained
- Work closely and communicate well with all internal departments
- To contribute and share ideas to continuously improve current processes
- Ad hoc duties as required

**Skills and Experience**:

- Strong background in Customer Service
- Experience working in a customer service role in the Manufacturing Industry
- Excellent communication with customers overseas, as well as in the UK
- Excellent telephone manner
- Approachable and good interpersonal skills
- Problem solving and finding solutions
- Attention to detail, ability to work calmly under pressure and using your own initiative
- Excellent computer skills: Outlook, word, excel, and power point
- A flexible and adaptable team member

**Job Type**: Permanent

**Salary**: Up to £27,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: ANP