Convenience Customer Planner

1 week ago


Leeds, United Kingdom ASDA Full time

Job Advert

**Do you want to be involved in our new and exciting convenience channels and are you passionate about delivering a great customer experience?**

We have an exciting opportunity for a motivated and adaptable individual to join the Wholesale and Convenience team as Customer Planner.

Informing and delivering the customer proposition for wholesale and convenience, you will use data and insight to deliver customer led marketing, pricing, and activity plans. You will be the customer voice within the commercial team and network across customer functions in the business to ensure alignment. You will work across all convenience channels and will support the delivery of the commercial plan for Wholesale & Convenience, including Asda on the Move wholesale commercial support.

Your day to day role will involve
- Support the trading teams with market insight and data reporting to maintain a competitive advantage
- Support the Customer Planning Manager to develop and execute the activity plan to drive growth for wholesale and convenience
- Support on improving customer experience through new store propositions
- Manage POS and media from brief and nominations through to artwork approval
- Understanding of our competitors through regular store visits and cascading updates to the wider team
- Support implementation and maintenance of the convenience pricing strategy across all convenience channels
- Autopsy key customer activity for continuous improvement

About you
- Passionate about doing the right thing for the customer
- Ability to interpret data and insights to present conclusions
- Enjoy networking and building relationships both internally and externally
- Thrive in a busy working environment and be able to prioritise your workload
- Excellent written and verbal communication skills
- You will have a 'can do' attitude and work well as part of a team
- Strong attention to detail
- Adaptable and embrace change


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