Specialist Booking Clerk for Endoscopy

2 months ago


Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

9. Understand and interpret trust waiting list information and utilise this to ensure that speciality lists arebooked appropriately. 10. To be able to deal appropriately with patient complaints and concerns as a frontline response.

11. To deal with enquires from GPs and other clinicians who require examination reports. To ensure thatconfidentiality is maintained at all times when dealing with highly sensitive clinical details and reports,in accordance with the Trusts Data Protection Policy. 12.

To monitor and update speciality wait list information as work progresses, and provide feedback toresponsible manager. 13. Understand and utilise a good working knowledge of national Referral to Treatment (RTT) rules andCancer waiting times. Maintain knowledge of local and regional variations, including Interventions NotNormally Funded (INNF) and Independent Sector Treatment Centres (ISTC) transfer guidelines.

14. Ensure that lists are booked to full capacity, maximising Endoscopy utilization. 15. Analyse and report any shortfalls with monthly capacity to the responsible manager before problemsescalate.

Please see attached JD for full responsibilities


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