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Booking Centre Clerk

5 months ago


Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

6. Ensure all appointment requests have been registered on the patient administration system andwhere possible booked within 24hrs of receipt. 7. Ensure all RTT (referral to treatment) data is entered on to the patient administration system in an accurate and timely manner, following guidelines in the Elective Access, Booking and ChoicePolicy, RTT training guidelines and departmental Standard Operating Procedures.

8. Co-ordinate multiple appointments taking responsibility for ensuring patients are informed of their appointments in a timely and accurate manner in accordance with the Elective Access, Booking and Choice Policy. 9. Telephone patients to negotiate all appointments and inform them of any last minute changes toappointments already made.

10. Utilise the resources needed for various clinic appointments e.g. whether a dual appointment isrequired (parallel appointments) and ensure the necessary appointments are available at the time of booking. Full duties can be found on the attached JD.