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Family Help Support Worker

4 months ago


Wilmslow, United Kingdom Cheshire East Council Full time

It is an exciting time to be part of Cheshire East’s Strong Start, Family Help and Integration Service**.** We are recruiting to 2 full time, Grade 7 Family Help Support Worker roles. 1 covering the North of Cheshire East (Congleton, Macclesfield, Wilmslow, Knutsford, Poynton and Disley) based at Oakenclough Family Hub and 1 covering the South of Cheshire East (Holmes Chapel, Sandbach, Alsager, Middlewich, Crewe and Nantwich) based at Crewe Lifestyle.

The postholder must have experience and be able to work in partnership across a range of early help and prevention partner/service following the Family Help Framework to ensure families receive effective preventative services at the right time to reduce the risk for more acute and statutory services.

**Organisation**
- Cheshire East Council

**Location**
- Wilmslow, Knutsford, Crewe

**Job Category**
- Children and Young People Services

**Grade**
- CEC NJC - Grade 7

**Salary Min**
- £29,269 Per Annum

**Salary Max**
- £32,076 Per Annum

**Hours per week**
- 37

**Weeks per year**
- 52.134

**Employment Type**
- Permanent

**Closing Date**
- 24/05/2024

**Ref No**
- E2567

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Employee benefits (cheshireeast.gov.uk)

**In this job you will**:

- Enable families to receive appropriate and timely interventions across the 0-19 age continuum at a time and place that makes sense to these families by planning delivering and reviewing interventions as appropriate following the Family Help Framework model.
- With partners deliver a comprehensive range of evidence-based programmes, making appropriate and effective use of regular supervision and training to develop skills and knowledge.
- Undertake holistic assessments of family situations using the relevant assessment tools and plan, deliver and review individual programmes of support; ensuring that ‘vulnerable’ children and young people, especially those families who are harder to reach, are prioritised in terms of receipt of services.
- Maintain effective, thorough, and timely records on the case management system in line with service standards to enable informal and formal case file audit, timely information sharing and to enable accurate reporting.
- Work in partnership across children’s services and with other agencies to deliver a suite of programmes that are targeted and co-ordinated.
- Identify and support children and families experiencing difficulties at an early stage, sharing this information with line managers to assist in the monitoring and evaluation of services to ensure that they are meeting the needs of individuals and families enabling service delivery that encourages empowerment.
- Actively seek and act upon the views of service users ensuring that parents and carers are actively involved and the child voice, no matter what age or disability is central and evident in every interaction and intervention.
- Understand and comply with statutory requirements, departmental policies, equal opportunities and other regulations and procedures.
- Ensure all safeguarding policies and procedures are adhered to, and young people are safe from harm or exploitation.
- Work with partner agencies to engage young people across various services and parent’s agencies to re-engage with provision / services.

If you would further information about the role, please contact - Adam Bailey - 07824 408454 or Julie Horton - 07789 270439

Please quote job reference number in all correspondence.