Housing Services Administrator: Housing Services
3 weeks ago
**Project**: Housing Services
**Location**:Brighton, Eastbourne or Hastings (to discuss at interview)
**Reference Number**:842
**Hours per Week**:37
**Salary**:£22,545
**Close**:24 November at 12 noon
**BHT Housing Services**
BHT Housing Services provides the housing service to BHT tenants across Brighton, Hastings and Eastbourne. BHT Housing Services is an innovative housing management project. We give our tenants in our Community Housing in Brighton, Eastbourne and Hastings a quality and person-centred housing management service.
**Housing Services Administrator**
- Permanent
- Salary: £22,545 per annum
- 37 hours per week. The post can be based in either Eastbourne, Brighton or Hastings; however, you may also be required to work at other BHT locations in the Sussex area and have the option to work from home (location and hybrid working to be discussed at interview).
- 5.5% employer’s pension contribution (this level is reviewed annually).
- Annual Leave entitlement starts at 25 working days.
The Housing Services Administrator is the link between BHT Sussex and our tenants, contractors, and landlords to ensure a “right first time” approach to our Housing Services operation.
Working in a fast-paced busy environment, this is a demanding role which requires experience in general housing including voids, lettings, repair, and major works sector. You will liaise with contractors and internal staff to ensure an organised and streamlined approach to the voids process.
You will lead on voids coordination ensuring targets are met and seeking value for money. This will include being responsible for the input of data on the voids module and in-house database. The role requires you to raise repair orders and post inspections through our management database. You will be able to answer queries from our tenants, staff and contractors regarding the works orders raised.
You will need to be confident with Excel, correspondence and producing KPI reports. The role will cover aspects of involvement in major works including consulting with tenants, and cyclical programmes which will entail organising appointments, booking meetings, gaining access, communicating, and liaising between various contractors and staff.
Other key duties will include coordinating the mutual exchange process, and providing cover in the absence of the Maintenance Administrator and Housing and Performance Administrator.
Training will commence in Eastbourne. However, you may also be required to work at other BHT locations in the Sussex area.
**Salary**: £22,545.00 per year
**Benefits**:
- Casual dress
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Work Location: One location
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