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Sales Administrator

2 months ago

Central Lydbrook, United Kingdom Scania (Great Britain) Limited Full time

**Sales Administrator - New Trucks**

**Salary: £26,000 - £28,000 + bonus + excellent benefits package**

Do you have excellent customer service skills and experience working as an Administrator in commercial vehicle sales?

Scania has an exciting opportunity for a Sales Administrator. You will provide administration support for the Sales team, primarily responsible for administering vehicle orders and associated activities to ensure a smooth order to delivery process.

**Responsibilities**
- Administration support for the sales team.
- Set up records and maintain vehicle order packs.
- Plan and process customer vehicle orders including associated amendments through to customer delivery.
- Regular communication/liaison with customers, dealers and suppliers to keep them updated and ensure a smooth order to delivery process.
- Raising and processing purchase orders to external and internal Suppliers e.g. Scania service workshops, bodybuilders.
- Carry out vehicle registration process including taxing/trade plates and ensure legislative compliance prior to delivery.
- Ensure in a timely manner that customer financing arrangements are secured and in place.
- Make preparations for vehicle handover, ensuring all prerequisites for releasing vehicles are fulfilled.
- Make reservations for demonstration vehicles, ensuring they are released to customers with the correct documentation in place.
- Other general administration duties as required.
- Similar administrative experience, working under pressure to tight deadlines
- Ideally commercial vehicle sales experience with a premium brand
- Ability to deal with all levels of Customer service and deliver Customer service excellence.
- Basic knowledge of the Scania product and heavy truck industry.
- Good interpersonal, communication and presentation skills.
- A strong customer focus with proven experience in dealing with customers.
- Ability to work as part of a team.
- Able to work unsupervised, to take initiative and work under pressure.
- Effective time management skills and ability to meet deadlines.
- Good computer skills, including Microsoft office,
- Ideally previous experience using RaV and Autoline systems
- Flexible approach to work

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementarylife insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act with integrity and make decisions, and we believe in a more flexible future workplace based on individual needs.For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drivesour business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Closing Date: 30/03/2023

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