Receptionist

4 weeks ago

Durham, United Kingdom ISS Facility Services Full time

**Contract: Government**

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**Location: Durham**

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**Hours of work: 22.5**

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**Contract Type: Part-Time - Permanent**

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**As Receptionist, you will be reporting to the Facilities Manager, you will provide a vital Reception and administrative role within the Facilities Management Team.**

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**The role of Receptionist requires versatility and a strong work ethic with an ability to providing a professional front of house service to the client, their employees and their visitors and adapt to changing customer and business requirements.**

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**The Facilities Management Team are the face of ISS on the site and as such are there to provide the customer with a direct point of contact for anything facilities related that they need.**

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**The reception team must also be the key control mechanism for a high number of priority administrative tasks.**

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**Key Responsibilities**

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- **Register all arriving Clients following Security policies and procedures****:

- **Meet and greet Clients and Visitors and inform relevant parties of their arrival****:

- **Assist those visitors in the waiting area****:

- **Make sure that the visitor/guest meets their host****:

- **Prepare all visitors, delegate passes in a timely manner where possible prior to the client, visitors’ arrival****:

- **Ensure the general reception area is kept in good order****:

- **Keep the booking system up to date at all times****:

- **Check next day’s bookings and make amendments as necessary****:

- **Serve as an information source for clients****:

- **Liaise with security and other departments as relevant***

**Professional and Personal Competencies/Qualifications**

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- **Previous experience in a general reception, customer service and administration tasks****:

- **Good organisational skills****:

- **Good level of verbal and written communication skills**:

- **A good level of IT skills****:

- **Ability to work under pressure, use own initiative and prioritise work loads****:

- **Ability to achieve deadlines****:

- **Ability to communicate and work effectively with customers, employees and teams at all levels***

**The Company**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.**
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**Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.**

**We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

**ISS is proud to be a diverse and inclusive employer.**

**ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background**
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**Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.**

**If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link**:TalentPlace

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