Events and Office Administrator

3 months ago


Lisburn, United Kingdom Down Royal Racecourse Full time

Down Royal Racecourse is Northern Ireland's premier racecourse. We are seeking a dynamic individual to join our growing team

Down Royal Racecourse, a prestigious Sporting and Events Company, is seeking an Events and Office Coordinator.

This is an exciting permanent opportunity for an individual who wishes to develop a career in this sector. Based in Lisburn, the Events and Office Coordinator will provide general administrative duties and support for the organisation.

Duties will include:

- Assist in the planning and operations of events and meetings.
- Manage the online ticketing software package and all customer ticketing.
- Maintain and update the company website.
- Maintain and update the CRM system.
- Responsible for incoming and outgoing mail.
- Create and update records and databases.
- Support the sales team in all activities including following up with sales activities.
- Track stocks of office supplies and place orders when necessary to ensure smooth office operations.
- Diary management.
- Assist various managers with office and operational functions including hospitality for meetings, racing and events.
- Attendance and assistance at Racing meetings & Events outside of normal office hours.
- To undertake any other reasonable and related duties as required.

**Criteria**:

- Minimum of 5 GCSE’s or equivalent including Maths and English and 3 years administrative experience.
- Excellent customer service skills.
- Strong communication skills and the ability to make outbound calls to assist with sales activities.
- A strong level of computer literacy, word processing and numeracy to include excellent knowledge of MS Office.
- Strong attention to detail.
- Proven ability to plan, prioritise and manage a varied workload.
- Proven ability to multi-task, work on own initiative, accurately and under pressure.

The postholder can expect a competitive salary, a 37-hour week with excellent Company benefits and holidays. The postholder will also need to attend racing and events to assist with the operations; these will be outside of normal office hours. TIL is awarded for weekend work.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Lisburn: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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