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Bank Nhs Booking Administrator

2 months ago

Altrincham, United Kingdom Optegra Full time

We have an exciting opportunity for a Bank NHS Booking Administrators, to join our friendly and supportive team, on a zero hour, flexible contract. This role is responsible for processing our surgery lists and entering data on our internal system. The role is very repetitive and requires a lot of attention to details.

Optegra is a world leader in specialist eye care, we take pride in knowing our patients are at the heart of all we do and can live better lives because of the treatments we provide.

Please note that this is a bank contract with pay rate £10.50/ph to £14.00/ph (inclusive of holiday pay).

**Requirements**:

- Be driven to provide excellent outcomes for our patients
- Commercially aware with passion for delivering high standards of customer service
- Consistent professional attitude demonstrated to all colleagues and customers; personable, confident and articulate at all times

You will be responsible for making NHS patient bookings in line with set schedules and adherence to lead time (next available appointment rule) using the PAS and e-referral systems, including initial appointments, surgeries, pre-ops and follow up.

You will have demonstrable experience and a proven ability to provide professional customer service. With a strong attention to detail you will be able maintaining a high level of accuracy while working in a fast pace environment. Strong verbal communication skills to engage with internal colleagues and external customers.

**Company Overview**
You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference.

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

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