Nhs Team Leader

4 weeks ago

Altrincham, United Kingdom Optegra UK Full time

Optegra has an exciting new opportunity for an NHS Team Leader, to join our successful NHS Administration team in Altrincham on a permanent basis. This role is responsible for leading an operation team of circa 23 FTE to deliver an exceptional performanceon key administrative duties as well as dealing with a high volume of inbound and outbound phone enquiries.

**Company Overview**

At Optegra we work with inspiring, passionate, and highly skilled teams with a common goal to deliver the highest standards of patient care. We’re a small company that does big things with a family feel and our people are at the heart of it.As a leaderin specialist eye care, we take pride in knowing our patients are the focus of everything we do and can live better lives because of the treatments we provide.

Our business is growing, as we continue to provide treatments on behalf of the NHS as well as elective eye surgery.There has never been a better time to join Optegra

**Benefits**

As part of the Optegra Team, you’ll have access to brilliant pay and benefits, including
- Generous salary which is reviewed annually. This role pays up to £35,000 dependent on experience
- Generous matched pension contributions
- 33 days annual leave inclusive of bank holidays
- Private Healthcare, 24/7 GP appointments, physio and counselling for your wellbeing
- Free laser eye treatment for you and 20% discount for friends and family
- Learning and development which supports you to be the best you can be and progress on your career path
- Access to thousands of discounts from all the big (and plenty of small) names on the high street, including retail, supermarkets, travel and hospitality to help your money go further
- SMART working - because we believe in work life balance

**The Role**

The job holder will be responsible to meet and exceed operational KPIs and implement a range of process and technology improvements to increase efficiency and effectiveness.

**Role key responsibilities**:

- Work with the team to optimise operational performance
- Work to optimise process and technology opportunities
- Provide excellent management and leadership performance

**What You’ll Need**
- Strong experience as an operational leader in a commercial and customer focussed, fast paced environment
- Consistent delivery of outstanding results through development of your team
- An ability to deliver strategic change and implement new ways of working
- Clear experience of initiating and delivering projects and process reengineering to create efficiency, effectiveness, and support performance through the delivery of enabling technology
- Excellent people management skills
- Excellent problem solving and analytical skills
- Ability to adapt to new systems/processes quickly,

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

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