Receptionist

4 weeks ago

Altrincham, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Trust Location**:The Northern Care Alliance is an NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, The Northern Care Alliance is an NHS Foundation Trust is the place for you.

**About the Trust**

The Northern Care Alliance is an NHS Foundation Trust (NCA FT) created by bringing together two NHS Trusts, Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The NCA FT was formally established on 1 October 2021. The NCA has been working together as a group since 2016.

**What you’ll be responsible for**:

- Responsibility for directly receiving patients checking all patient demographic details are complete and updated on the PAS system.
- Responsible for providing an efficient appointment booking service when the patient is entering and leaving the clinic area.
- Responsible for the clerical processes associated with the nonattendance to out-patient clinics
- Responsible for dealing with telephone enquiries from secretaries, wards and other departments relevant systems.
- Responsible for the booking of patient follow-up appointments within agreed timescales whilst ensuring that bookings are made within the strict parameters of the clinical schedules.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous admin experience
- Previous NHS experience
- NHS System Knowledge
- PAS

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £10.37 per hour

Schedule:

- Monday to Friday

Application question(s):

- do you have admin experience?

Work Location: One location

Reference ID: 61326

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