Booking Co-ordinator, Dermatology

4 weeks ago


Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

To ensure patients are added to the inpatient waiting list correctly and all relevant fields are completed correctly To ensure patients are booked for their skin surgery procedures following Trust policies and processes within the agreed clinical priority and that written communication is immediately sent To action changes to individual appointments whilst ensuring that patients are seen within the agreed clinical priority and that written confirmation is immediately sent To telephone patients, often at short notice, to offer them dates for their procedures or cancel their procedures as required To ensure adherence to the Trusts Patient Access policy when arranging patient treatment. To ensure patients are on the correct 18 week pathway, validating this and amending as necessary. To adhere to information governance policy i.e. maintaining patient confidentiality at all times To set up and maintain a work schedule that ensures all work is prioritised and delivered within the required timescales each week Use multiple computer systems as required To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff regarding bookings and waiting times To respond to enquiries from GPs, other Health Service personnel, patients and relatives To ensure all policies and procedures are adhered to and training undertaken as required To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To participate in the introduction and use of IT and to provide IT support to colleagues. To cover, as is practical, Medical Secretary colleagues To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required. To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance to the needs of the service.



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    I have been assigned by an NHS Trust in the UK to help them recruit a Consultant in Dermatology on either a Substantive or an NHS Fixed Term basis for 12 months. Being an area you specialize in, I wondered if this may be of interest to you or if you knew someone who you could recommend to me. Our client are interested in Consultant Dermatologists with...


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