Breakdown Controller/call Handler

4 months ago


Broxburn, United Kingdom RSAVR Limited Full time

Due to continued growth and winning exciting new contracts RSAVR Ltd are looking to recruit **2 **fulltime breakdown controllers/call handlers on a 4 on 4 off rotation.

The successful applicant will be the first point of call for major motoring organisations, members of the public and transport companies that have broken down or been involved in RTCs. You will have a confident and friendly phone manner with the ability to multi-task and work well under pressure. Full training will be provided.

Duties include but are not limited to:

- Receiving customer phone calls and offering customers support following breakdown, providing a professional service on the phone.
- Liaising with other recovery team members to ensure a rapid and professional service on the phone.
- Allocate correct resources to ensure that all tasks are attended by the appropriate vehicle and personal.
- Ensuring all customers are updated with the task progression, or any delays through to completion
- Quoting and booking jobs when required

You should be
- An Excellent communicator. Have a competent level of computer literacy.
- Have a high standard of spoken and written English
- Ability to work well under pressure in a a fast paced busy environment.
- Have some geographical knowledge
- Prior call handling/call centre/customer service and motor vehicle knowledge would be advantageous, but not essential

**Job Types**: Full-time, Permanent

Pay: From £11.44 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Overtime

Work Location: In person



  • Broxburn, United Kingdom RSAVR Limited Full time

    Due to continued growth and winning exciting new contracts RSAVR Ltd are looking to recruit **2 **fulltime breakdown controllers/call handlers on a 4 on 4 off rotation. The successful applicant will be the first point of call for major motoring organisations, members of the public and transport companies that have broken down or been involved in RTCs. You...

  • Night Controller

    3 months ago


    Broxburn, United Kingdom RSAVR Limited Full time

    Due to continued growth and winning exciting new contracts, RSAVR Ltd are looking to recruit 2 full time night shift breakdown controllers/call handlers on a 4 on 4 off rotation. The successful applicant will be the first point of call for major motoring organisations, members of the public, and transport companies that have broken down or been involved in...


  • Broxburn, United Kingdom Halfords Full time

    Join us as a (Trainee) Commercial Roadside Breakdown Tyre Fitter. With McConechy’s, a Halfords company, you’ll work on a wide variety of vehicles with the UK’s largest vehicle service, maintenance and repair business. With access to industry-leading, recognised training linked to your skills and experience you’ll be given every opportunity to...

  • Horizontal Borer

    4 weeks ago


    Broxburn, United Kingdom Pertemps Scotland Full time

    Pertemps are delighted to be supporting our esteemed client based in Broxburn in hiring a Horizontal Borer.Pay: £14.98 (dayshift) | £22.47 (nightshift)Location: BroxburnHours: 37 hours per week with optional overtimeShifts: Monday to Thursday 07:15 - 17:00 (Dayshift) or Monday to Thursday 21:15 - 07:00 (Nightshift)Contract: Temp to permMust have time...

  • Toilet Foreman

    4 months ago


    Broxburn, United Kingdom RSD Recruitment LTD Full time

    **Toilet Foreman** **Broxburn** **£30,724 plus overtime** **Our client within the Portable Toilet Hire industry are currently recruiting for a hardworking and reliable Toilet Foreman to join their business based in Broxburn, Edinburgh.** **Main Responsibilities**: - Supervising toilet service drivers ensuring that work is distributed equitably and...


  • Broxburn, United Kingdom R&J Strang tyre services ltd part of the Continental group Full time

    **R&J Strang **are proud to be part of the Continental Tyre Group. We have an exciting opportunity for an **Administration assistant** to join our team in Broxburn **About the role**: Reporting to the Depot Manager, you will join a team of experienced Tyre Technicians who service customer vehicles in the local area. As an administration assistant you will...

  • Horizontal Borer

    2 months ago


    Broxburn, United Kingdom Pertemps Edinburgh Full time

    Pertemps are delighted to be supporting our esteemed client based in Broxburn in hiring a Horizontal Borer.Pay: 14.98 (dayshift) 22.47 (nightshift)Location: BroxburnHours: 37 hours per week with optional overtimeShifts: Monday to Thursday 07:15 - 17:00 (Dayshift) or Monday to Thursday 21:15 - 07:00 (Nightshift)Contract: Temp to permMust have time served...

  • Horizontal Machinist

    3 weeks ago


    Broxburn, West Lothian, United Kingdom Pertemps Recruitment Ltd Full time

    Job DescriptionPertemps Recruitment Ltd is seeking a skilled Horizontal Machinist to join our esteemed client's team in a Temp to Perm role.Key Responsibilities:Ensure all quality procedures are followed as detailed in our company's guidelines.Manufacture or finish products to the correct specification, adhering to our quality control standards.Highlight and...

  • Horizontal Machinist

    3 weeks ago


    Broxburn, West Lothian, United Kingdom Pertemps Recruitment Ltd Full time

    Job DescriptionPertemps Recruitment Ltd is seeking a skilled Horizontal Machinist to join our esteemed client's team in a Temp to Perm role.Key Responsibilities:Ensure all quality procedures are followed as detailed in our company's guidelines.Manufacture or finish products to the correct specification, adhering to our quality control standards.Highlight and...

  • Domestic Cleaner

    3 months ago


    Broxburn, United Kingdom Time For You -West Lothian Full time

    Are you on the lookout for flexible and local cleaning jobs in the Broxburn and surrounding areas? Are you an experienced cleaner looking for some extra houses to clean? Perhaps you fancy boosting your income while working around your commitments? Well, guess what? - **Time For You has the perfect opportunity for you...**_ ...and we want to hear from...

  • Accounts Assistant

    4 months ago


    Broxburn, United Kingdom iMultiply Full time

    iMultiply are working in partnership with an innovative company to recruit an Accounts Assistant on a permanent basis on the outskirts of Edinburgh. The role is paying a competitive salary along with some great additional benefits. This role will primarily focus on supporting the Financial Controller's workload and will offer progression and...

  • Accounts Assistant

    3 months ago


    Broxburn, United Kingdom iMultiply Full time

    iMultiply are working in partnership with a West Lothian based company to recruit an Accounts Assistant on a permanent basis. The role is paying a competitive salary along with some great additional benefits. This role will primarily focus on supporting an experienced finance team. **The Company** A well established and highly performing business that...


  • Broxburn, United Kingdom Accident Repair Centre Full time

    At Eastern Western Motor Group, we believe its all about quality of life and finding a happy balance between work and family. This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training. **What does the...