Apprentice Parts Person

3 months ago

Broxburn, United Kingdom Accident Repair Centre Full time

At Eastern Western Motor Group, we believe its all about quality of life and finding a happy balance between work and family. This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training.

**What does the job entail?**
- ** To ensure all customers are dealt with promptly and courteously.**:

- ** To ensure all incoming calls are answered within the departmentAndrsquo;s guidelines.**:

- ** To be fully aware of the usual trading terms of the dealership.**:

- ** To ensure that parts are correctly checked against delivery notes and all orders are checked before the delivery note is signed.**:

- ** To ensure all parts received for stock have been put away before close of business.**:

- ** To ensure that the work area is kept to a high standard of cleanliness.**:

- ** To maintain and update always displays and ensure all current marketing brochures are on display within the showroomcustomer environment.**:

- ** To ensure that exchange units and warranty parts returned to the Parts department are clean and labelled correctly.**:

- ** To update the surchargeparts returns ledger as required.**:

- ** To complete workbased training projects with minimum disruption to the parts department and within agreed timescales.**:

- ** To ensure that the procedures for handling cash cheques and accounts are fully adhered to.**:

- ** To ensure that the security of the parts department is always upheld.**:

- ** To report any stock damage or stock losses to the Parts ManagerParts Team Leader.**:

- ** To carry out stock checks as instructed.**:

- ** To ensure all parts are accurately located using the correct DMS and stock control methods.**:

- ** To be able to demonstrate knowledge of correct packing procedure and despatch matters.**:

- ** To assist with warranty material and returns.**:

- ** To ensure all roll cagesboxes and packaging are available for return to the manufacturer.**:

- ** To adhere to all health Andamp; safety QMA and Retail Standard procedures.**:

- ** To attend internalexternal training courses as directed by management.**:

- ** Assistance with any other task as directed.**What are we looking for?**
- **
Excellent communication skills**:

- ** Good interpersonal skills and team orientation**:

- ** Results orientated**:

- ** Problem solving and decision making skills**:

- ** Quality and reliability**:

- ** Selfdevelopment**:

- ** Commitment and self confidence**:

- ** Committed to providing high quality work**:

- ** Ability to work to deadlines**In addition, we offer first class employee benefits scheme such as**:

- ** Enjoy your birthday off on us every year**:

- ** Staff Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.**:

- ** Cashpoint Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping**:

- **Generous Holiday Allowance Your free time matters to us We offer all our employees 30 days annual leave each year (pro rata) which increases with length of service**:

- ** Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions**:

- ** Giving Back We are proud to support charities and organisations that work to improve the communities that matter to us. In the past we have raised thousands of pounds for local charities by organising events from white water rafting to charity raffles.

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