Temporary Head Office Customer Service Advisor
2 weeks ago
Agent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.
We are currently recruiting for friendly and confident Temporary Head Office Customer Service Advisors to join our Customer Services department in our Market road, London Head Office on a full-time basis for a fixed-term of 3 months (ASAP start to February 2023).
As a Temporary Head Office Customer Service Advisor, you will be responsible for delivering impeccable client service, supporting the day to day operations of the Head Office Customer Service Team and act as an ambassador of our brand.
As a Temporary Head Office Customer Service Advisor you will:
- Have previous experience working within a Customer Service or Sales Assistant role for a premium/luxury brand
- Be highly organised and able to prioritise customer queries and issues during busy periods
- Be proactive, show initiative and suggest ideas to improve the current service offering
- Possess strong written and verbal communications skills and confident telephone manners
- Have previous experience working with the Zendesk and Business Central (desirable)
**Job Types**: Full-time, Fixed term contract
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, N7 9PW: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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