People Services Team Leader
7 months ago
We’re looking for a People Services Team Leader to join our Shared Service Centre in Bradford, on a 12 month FTC basis. This is hybrid working - 2 days in the office, 3 days remote.
This role is a point of contact for accurate, timely and consistent People advice and works directly with the business, People Team and internal stakeholders to understand and resolve employee related issues.
As part of our Employee Services team, you would be responsible for leading and developing a team of People Advisors as well as the operational and regulatory compliance of your team.
What will you be doing?
- Create a positive culture within your team that delivers positive employee outcomes through strong levels of colleague engagement.
- Complete regular 1:1 performance reviews and connected conversations.
- Offer policy and procedural advice providing colleagues with relevant knowledge.
- Be the first point of contact for any escalations.
- Manage all workload in the team ensuring it is completed to a high standard, achieving deadlines and SLA's.
- Identifying process improvements ensuring an employee focused, seamless approach is adopted.
- Contribute to the shaping and implementation of the team, looking at continuous improvement within the team.
- Ensure the delivery of operational change projects on a day-to-day basis, meeting project deliverables, timescales and objectives.
- Assess and report on team performance against targets set to the Senior HR Operations Manager.
- Ensure effective levels of Quality Assurance are undertaken throughout the month, whilst striving to improve right first-time metrics and quality of outcomes.
- Ad hoc project related tasks.
We tend to look for people with:
- Minimum L5 CIPD Qualification
- Experience in a HR/Employee Services Team environment.
- An understanding of the HR employee lifecycle, people policies and procedures.
- Experience of helping to develop, implement and refresh policies and processes.
- Previous Team Leader / Supervisory experience, in a similar shared service function.
- Previous experience of driving continuous improvement.
- Experience in having difficult conversations and providing feedback in an effective and efficient way.
- Strong communication skills.
- Time management, prioritisation and stakeholder management skills.
What’s in it for you?
- Competitive salary
- 25 days annual leave with the option to purchase 5 more
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
- Matched pension contribution up to 10%
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced and passionate team
Who we are:
Liberty Shared Services (LSS) acts as a central specialty service supporting both the wider Liberty Global group and external clients with specialisms in areas of Finance, Accounting, People, Legal & Systems. LSS teams support a number of businesses across the Liberty Global footprint including Sunrise, Virgin Media O2, and Nexfibre.
It is an exciting time to join us on our journey as we continue to grow our services; offering a wide range of opportunities to experienced talent who embrace a culture of change & collaboration.
Liberty Global is a world leader in converged broadband, video, and mobile communications services. Our businesses deliver next-generation products through advanced fibre and 5G networks that connect 85 million subscribers across Europe and the United Kingdom. Our businesses operate under some of the best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise UPC in Switzerland, Virgin Media in Ireland and UPC in Eastern Europe.
Our consolidated businesses generate annual revenue of more than $7 billion, while our joint-ventures in the U.K. and the Netherlands generate combined annual revenue of more than $17 billion. Our global investment arm, Liberty Global Ventures, has a portfolio of more than 50 companies across content, technology and infrastructure, including strategic stakes in companies Plume, ITV, Lions Gate, Univision, the Formula E racing series and several regional sports networks
If you’re the kind of person who embraces change, challenges the status quo and has a “sky’s the limit” attitude, then our place is your place. Come and join us
Pre-Employment Screening:
You can read more about how we process your data here
Privacy & Security Policy - Liberty Global
, and If you wish to exercise your privacy rights please contact:
-
Recruitment Services Team Leader
8 months ago
Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full timeApplications are invited for the position of Recruitment Services Team Leader. At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest...
-
People Services Advisor
7 days ago
Bradford, United Kingdom Liberty Global Full timeWe’re looking for a People Services Advisor to join our Employee Services Team in our Bradford on a permanent full-time basis! Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end-to-end employee...
-
People Services Advisor
7 months ago
Bradford, United Kingdom Liberty Global Full timeWe’re looking for a People Services Advisor to join our Team in our Bradford on a full-time 12-month fixed term contract! Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end-to-end employee lifecycle...
-
People Services Advisor
7 days ago
Bradford, United Kingdom Liberty Global Full timeWe’re looking for a People Services Advisor to join our Employee Services Team in our Bradford on a 12-month fixed term contract (MAT COVER). - This is a part-time position working 22,5 hours across 3 days which must cover Fridays_. Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support...
-
Team Leader Childrens Residential Services
6 days ago
Bradford, United Kingdom CareTech Group Full timeAre you an experienced Childrens & Young person support worker? We are looking for Team Leaders who are caring and compassionate individuals with the desire to make a positive difference to the lives of our incredible Children & Young people through leading by example to other Childrens & Young person’s support workers. What we can offer you as a...
-
People Services Advisor
6 months ago
Bradford, United Kingdom Liberty Global Full time**We’re looking for a People Services Advisor to join our Team in our Bradford on a permanent full-time basis.** Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end-to-end employee lifecycle...
-
Residential Children's Home Team Leader
6 months ago
Bradford, United Kingdom Helm Care Services Full time**Job Title**:Residential Children's Home Team Leader (Accelerated Registered Manager Programme) **Reports To**:Registered Manager **Location**:Wakefield **Golden Handshake Bonus**:£1500 **Salary**:£14.00 - £16.00 PH. **Monthly Attendance Bonus**:£150PM **Hours**:37.5 Hours Per Week Monday to Sunday 3 Shifts Per Week We are currently looking for a...
-
Telesales Team Leader
7 days ago
Bradford, United Kingdom Cordant People Full time**Title: Telesales Team Leader** **Location: Bradford** **Hours: Monday - Friday, between 8.15am - 5.00pm Office based** **Salary: £34,000 (commision up to 39K) **To train, motivate and manage ateam of Internal Sales Executives, helping to grow the Company’s new business function by ensuring consistent achievement to set targets and KPI’s. The Internal...
-
People Services Advisor
7 months ago
Bradford, United Kingdom Liberty Global Full time**We’re looking for a People Services Advisor to join our Team in our Bradford on a full-time 12-month fixed term contract!** Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end-to-end employee...
-
Customer Service Team Leader
6 months ago
Bradford, United Kingdom NSG Full time**The Business** The NSG Group is a global leader in glass manufacturing in three business areas: Architectural, Automotive and Technical Glass. Our mission is to be the global leader in innovative high-performance glass and glazing solutions, working safely and ethically. **The Role** An opportunity has arisen for a Customer Services Team Leader to join...
-
Team Leader
7 months ago
Bradford, United Kingdom G4S Full timeLocation: Bradford, United Kingdom | Salary: 10.43 hourly | Posted: 22 Jul 2019 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 7992 **Team Leader** - Join us as a team leader for the opportunity to carve out a career within the biggest name in security. - The...
-
Internal Sales Team Leader
3 days ago
Bradford, United Kingdom World Fuel Services Full time**At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our...
-
People Services Advisor
4 days ago
Bradford, United Kingdom Liberty Global Full time**We’re looking for a People Services Advisor to join our Employee Services Team in our Bradford office.** Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end to end employee lifecycle...
-
People Services Advisor
7 months ago
Bradford, United Kingdom Liberty Global Full timeWe’re looking for a People Services Advisor to join our Employee Services Team in Bradford. Reporting to the People Services Team Leader, you will deliver an efficient and accurate HR and pay administration service to employees and line managers for all activities associated with the employee lifecycle, through policies and procedures. What will you be...
-
Team Leader
7 months ago
Bradford, United Kingdom Coop Full time**Customer Team Leader** - Location:The Co-operative Food, 1 Royd Street, Bradford, BD15 0HS - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...
-
People Services Advisor
7 months ago
Bradford, United Kingdom Liberty Global Full timeWe’re looking for a People Services Advisor to join our Employee Services Team in Bradford. Reporting to the People Services Team Leader, you will deliver an efficient and accurate HR and pay administration service to employees and line managers for all activities associated with the employee lifecycle, through policies and procedures. What will you be...
-
Team Leader
7 days ago
Bradford, United Kingdom Anchor Full timeJoin us as a Team Leader at Anchor to make a real and positive difference to the lives of older people. You'll be responsible for caring for people with a wide range of needs as well as dispensing medication. This role will also give you the opportunity to use your management skills to ensure a high level of quality care is being delivered. We are looking...
-
Administration Team Leader
7 months ago
Bradford, United Kingdom Farr Associates Recruitment Limited Full time**Administration Team Leader** **Compliance/Insurance** **£30,000** My client specialises in providing insurance business solutions globally and are one of the leaders within their field. The customer experience is paramount to the business and their commitment towards this has forged long-term and successful business relationships with their...
-
Team Leader
7 months ago
Bradford, United Kingdom Cygnet Full timeWe are looking for a confident **Care & Support Team Leader **with a passion for delivering outstanding care. You’ll be working **42 **hours a week full time, making a positive difference to the lives of the people in our care at **Thornfield House.** **Thornfield House** is a specialist residential service supporting individuals with learning...
-
Team Leader
7 months ago
Bradford, United Kingdom Atlas Hotels Full time**Hours**: 40** hours across 5 days per week** **Salary**:£11.87 per hour** **Atlas Hotels** is hiring a **Team Leader **right now at the **Holiday Inn Express Bradford** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest focused...