Customer Service Coordinator

4 days ago


Blandford Forum, United Kingdom Bond Williams Full time

Customer Service Coordinator - Blandford - Salary up to £22,000

Customer Service Coordinator required to join our client; a well-established company based in Blandford. The main aspect of the role is to provide first class customer service to a range of customers ensuring consistently high standards are met.

The working hours for this role are Monday - Friday 8am - 5pm - 40 hours per week.
Main responsibilities:

- Handling incoming calls with a professional manner, answering enquiries / queries about account, order status, products, services, confirming customer needs & upselling where possible.
- Processing customers' orders
- Produce customer quotations using the CRM system in a timely and accurate manner
- Dealing with inbound and outbound calls to customers.
- Build customer rapport to contribute to a strong, long last working relationship with all stake holders (internal & external).
- Professionally handle and process customer complaints in line with the company's procedures.
- Always identify and generate new customer opportunities by promoting the product and services.
- Assist with monthly reporting of KPI,S
- Support marketing research, opportunities, competitors, products and pricing when require

Key Skills:

- GCSE grade C or above in English and Maths or equivalent
- Previous customer service experience is essential
- Proficient in Microsoft Office including Outlook and Excel
- Previous sales experience within healthcare would be advantageous

Monday to Friday 8.30 - 5pm
25 days holiday plus the Bank Holidays.
Free Parking
Pension

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency



  • Blandford Forum, United Kingdom Global Reach Staffing Solutions LTD Full time

    Are you a top-tier Customer Service Coordinator ready to make your mark in a thriving organisation? We're seeking a dynamic professional to join our client's elite team and drive unparalleled customer satisfaction. **About the Opportunity**: As a Customer Service Coordinator, you'll be the linchpin in our customer success story. Your role will...


  • Blandford Forum, Dorset, United Kingdom Sovereign Housing Full time

    About Sovereign Network Group:Sovereign Network Group is a leading housing association that takes pride in its commitment to inclusion and diversity. Our organization has joined forces with Network Homes to become one of the largest housing associations in the UK. We value teamwork and are passionate about creating a workplace where everyone can succeed.Job...


  • Blandford Forum, United Kingdom Millbrook Healthcare Group Ltd Full time

    Job Advert We are currently looking for a** Customer Service Coordinator** to join the team in our Home Improvement Agency based in Blandford Forum, Dorchester. We will give you the tools and knowledge to ensure our customers and prescribers receive an outstanding level of customer service every time they have contact with us. Millbrook Healthcare Group is...


  • Blandford Forum, United Kingdom Resource Recruitment Full time

    **Customer Service Administrator** Job Location: Blandford, Dorset **Job Type**: Permanent Hours: Full or part time! 8:30am - 5pm or 9am - 3pm Monday Friday + free onsite parking **Salary**: Up to £22,000 DOE + free parking & benefits We are working with a well-established manufacturing, distribution company who are currently seeking a driven Customer...


  • Blandford Forum, United Kingdom Bond Williams Full time

    Do you thrive on providing excellent customer service? Do you have excellent communication skills? Are you looking for a new challenge? We have an exciting opportunity to join our client based in Blandford. **What you’ll be doing**: You will be providing excellent customer service to internal and external clients to ensure that all of the high standards...


  • Blandford Forum, United Kingdom Wessex Internet Full time

    **About Wessex Internet** Wessex Internet is a dynamic and fast-growing Internet Provider in the South West that is changing the way full fibre broadband is rolled out in rural areas. We believe that the countryside deserves lightning-fast broadband and are passionate in delivering a fantastic service to thousands of customers whose copper line upgrade is...


  • Blandford Forum, Dorset, United Kingdom Caretech Group Full time

    Career OpportunitiesWe are looking for a highly motivated and organized individual to join our team as a Food Service Coordinator. The successful candidate will be responsible for overseeing the kitchen operation, ensuring efficient and effective delivery of meals to students with complex needs.Key Responsibilities:To coordinate kitchen activities, including...


  • Blandford Forum, Dorset, United Kingdom BlueGreen Recruit Ltd Full time

    We are looking for an experienced Administrative Services Coordinator to join our team at BlueGreen Recruit Ltd. This challenging role offers an estimated salary of £22,000 - £28,000 per annum.The successful candidate will be responsible for providing reception and switchboard services, creating and maintaining confidential computerised records, and...


  • Blandford Forum, United Kingdom Rubicon People Partnership Full time

    **Customer Service Advisor, £22,000, Blandford Forum** Role **purpose** As**Customer Service Advisor** you'll act as the company's key point of contact and provide a first-class customer service. Using the company's IT systems, you'll **process customer orders** in a timely manner whilst building **excellent rapport** over the telephone and using written...


  • Blandford Forum, United Kingdom Resource Recruitment Full time

    **Technical Customer Service Team Leader** **Job Location**:Blandford, Dorset **Job Type**:Permanent **Salary**:Depending on experience **Hours**:37.5 hours per week, 8am - 4.30pm Monday to Friday We have a great role for someone to join a leading SME who are leaders in their field to lead their team within the Customer Services Department as a...


  • Blandford Forum, Dorset, United Kingdom Compass UK & Ireland Careers Full time

    Compass UK & Ireland Careers is seeking a Customer Service Ambassador to deliver exceptional customer service on a part-time basis, contracted to 10 hours per week. Our ideal candidate will possess a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.The estimated annual salary for this role is...


  • Blandford Forum, United Kingdom Euro Garages Full time

    **Role**: Customer Service Assistant **Location**: Blanford Forum, DT11 9EX **Hours**: Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that...


  • Blandford Forum, Dorset, United Kingdom Compass Group UK Full time

    We're seeking a Customer Service Representative to be the face of our business, delivering exceptional customer service for Defence on a part-time basis. The ideal candidate will join a team that takes pride in what they do and values their employees.This is a contracted role working 10 hours per week, with a salary estimated at £15,000-£18,000 per annum...


  • Blandford Forum, Dorset, United Kingdom Compass UK & Ireland Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Ambassador to join our team. As a Sales and Service Assistant, you will be the face of our business, delivering exceptional customer service to Defence customers on a part-time basis. The ideal candidate will be able to work in a fast-paced environment, provide a seamless personalised...


  • Blandford Forum, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...


  • Blandford Forum, United Kingdom Swann Full time

    **We are currently looking for a customer service advisor to join our busy client in Blandford on a permanent part time basis.** **Working hours are Monday Tuesday and Wednesday 09.30 am - 2.30 pm.** **THIS IS A SALES BASES CUSRTOMER SERVICE ROLE - you will be selling promotions on outbound call and upselling the promotion on inbound calls.** You will...


  • Blandford Forum, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...


  • Blandford Forum, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...


  • Blandford Forum, Dorset, United Kingdom Compass UK & Ireland Full time

    We are seeking a highly skilled Customer Service Ambassador to join our team at Compass UK & Ireland. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring that every interaction with our customers is positive and memorable.Key Responsibilities:Serving customers with a smile and providing a...


  • Blandford Forum, United Kingdom Compass UK & Ireland Full time

    **About the RoleWe're seeking a Customer Service Associate to join our team, delivering exceptional service and ensuring customers receive a seamless experience. You'll be responsible for serving customers, being knowledgeable about our service, representing our brand, handling cash, and complying with Health and Safety regulations.**Key...