Customer Service Coordinator
6 months ago
Are you a top-tier Customer Service Coordinator ready to make your mark in a thriving organisation? We're seeking a dynamic professional to join our client's elite team and drive unparalleled customer satisfaction.
**About the Opportunity**:
As a Customer Service Coordinator, you'll be the linchpin in our customer success story. Your role will encompass:
**Seamless Coordination**: Masterfully manage the flow of customer service operations, ensuring timely and effective resolutions.
**Problem-Solving Expertise**: Showcase your ability to turn challenges into opportunities, working closely with cross-functional teams to deliver exceptional results.
**Continuous Improvement**: Proactively identify areas for process optimization, contributing to the enhancement of our overall customer service strategy.
**Collaborative Excellence**: Thrive in a team-oriented environment, collaborating with diverse teams to exceed customer expectations.
**What We're Looking For**:
**Proven Experience**: Demonstrate your track record in customer service or related roles, showcasing your ability to navigate complex scenarios.
**Communication Prowess**: Display excellent written and verbal communication skills, a crucial asset in delivering top-notch service.
**Problem-Solving Mindset**: Possess a keen analytical mind, coupled with a solutions-focused approach to challenges.
**Adaptability**: Flourish in a dynamic, fast-paced setting, handling multiple tasks with finesse and precision.
**Tech-Savvy**: Familiarity with CRM systems and a knack for leveraging technology to enhance customer experiences.
**What Sets Us Apart**:
**Professional Growth**: Elevate your career with ongoing opportunities for advancement and skill development.
**Team Unity**: Join a high-energy, collaborative team where your contributions are celebrated.
**Competitive Package**: Enjoy a rewarding compensation package with additional perks.
**Salary**: £24,950.00-£26,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
**Experience**:
- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)
Ability to Commute:
- Blandford Forum (required)
Ability to Relocate:
- Blandford Forum: Relocate before starting work (required)
Work Location: In person
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