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Property Administrator

3 months ago

Manchester, United Kingdom Livingcity Asset Management Full time

**Job Title**: Property Administrator

**Working Hours**: Monday - Friday, 08:30am - 05:00pm

**Department**:Estates - Property Management

**Revision Date**:April 2024

**Location**:Manchester

**Prepared By**:AK/NL

**About the role**

To be responsible for providing full administrative support to the Estate Managers in a busy and fast-moving Residential Property Management environment. This will include administrative support and compliance, in addition to estates duties, including liaison/communication duties with clients, building staff and tenants. To deliver a first class and professional service in a cost-effective and timely manner.
- To generate purchase orders for maintenance works when requested,
- To follow up works undertaken and to ensure record keeping is up to date, regularly review and chase contractors where necessary,
- On all Risk Assessments where instructed, issue purchase orders, ensure all administration and record keeping is up to date and follow up where necessary. Updating the register,
- To raise the necessary purchase orders for Quoda for each building within the portfolio managed and providing the information when requested in order for compiling the report,
- Ensure all client reports are completed and sent out on time,
- Post notices and updates onto Portal, which have been prior approved by SPM/PM,
- First point of contact for resident enquiries,
- Arrange for contractors to attend site, when instructed to do so. Insuring PO has been issued Arrange access where required,
- Follow up works to ensure they have been completed,
- Obtain quotations where requested,
- Maintain and update weekly an out of hours maintenance database, with specific information from buildings within your portfolio,
- Reporting to Line Manager regularly, highlighting any areas of concern or issues.
- Resilience and Enthusiasm
- Desire to take ownership of issues and to bring them to a conclusion
- Excellent customer service skills with an open and approachable attitude and a willingness to build a rapport with tenants, clients, and other departments.
- Versatility and the ability to adapt quickly to changing roles
- Excellent communication skills, both written and verbal
- Experience of MS Office - Word and Excel
- Ability to work on own initiative as well as part of a team

**Additional Information**
- This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation._

**Contact us to apply**

**Job Types**: Full-time, Permanent

Pay: £23,500.00 per year

**Benefits**:

- Free parking
- Health & wellbeing programme
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person