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Floor Housekeeper

3 months ago

London, United Kingdom Iconic Luxury Hotels Full time

**Job Ref**:ILH5200

**Branch**:The Chelsea Townhouse

**Location**:The Chelsea Townhouse

**Salary/Benefits**:£29,236.00 per annum plus estimated service charge of £5,500 and paid overtime

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Working five days a week out of a possible seven days

**Hours per week**:40

**Posted date**:21/06/2024

**Closing date**:04/08/2024

**About the role**:
As Floor Housekeeper, part of the Housekeeping team across The Chelsea Townhouse 11 Cadogan Gardens - the only Relais and Chateaux properties in London -, you are the reason our Guests keep coming back for more. Our Floor Housekeepers work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from check in right through check out, to ensure that every guest wants to return.

What Will You Be Doing?

You will be a natural teamplayer able to deal with the pressure of running a busy operation in 11 Cadogan Gardens, demonstrating keen attention to detail and pride on perfectionism.

Below are some of the duties and responsibilities of the Floor Housekeeper at The Chelsea Townhouse;
- Checking the standard of cleanliness throughout the Hotel and ensuring the room attendants/public areas attendants are offered support and help where needed.
- Deal with any housekeeping enquires or special requirements and work as a team to ensure that our guests are receiving an excellent guest experience.
- To maintain correct stock levels in housekeeping stores and be confident in the upkeep of any housekeeping paperwork, assisting the Head Housekeeper in any related duties.
- Have a good eye for detail; you are good at noticing small but important things, liaising with the maintenance department when required.
- Have the ability to prioritise workload of self and others
- You will be a teamworker, and will understand that Health and Safety Standards are paramount, ensuring all policies and procedures are strictly followed.

**What's In It For You?**
- Monthly service charge
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends family rates at our Iconic Luxury Hotels
- Exclusive team rates with Relais Chateaux properties worldwide
- Exclusive team rates with London Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Annual Season Ticket Interest Free Loans
- Access to our employee assistance programme
- and so much more.

If you find the pace and buzz of service is exciting and can work under pressure, please get in touch, we'd love to hear form you

The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London. The property is currently undergoing a sensitive restoration that will bring back to life the hotel’s long and eclectic heritage, and will significantly improve guest experience and comfort.