Contact Centre Sales Advisor

2 months ago


Sheffield, United Kingdom Crooton Full time

**Outbound Sales Advisor - No experience necessary**

**Location: Sheffield S11, Yorkshire**

**Salary: £21,673 per annum + Uncapped Bonus + Free Gym Membership + other great benefits**

**Working Hours: Monday to Friday between 10 am-7 pm + overtime available**

We have an exciting opportunity to join one of our client’s biggest campaigns working on behalf of one of the UK’s leading multimedia providers, who specialise in TV, broadband & mobile packages.

As an **Outbound Sales Advisor**, your engaging personality will be your most valuable asset in connecting with both existing and potential customers. You’ll have the exciting opportunity to discuss their TV & broadband packages, along with other amazing products, as part of four distinct sub-campaigns focusing on new customer acquisitions, upgrades & retentions, upselling, and adding additional products and services

Your role will go beyond just sales, as you’ll build rapport with customers and conduct a thorough needs analysis to offer them the most suitable product and services. Your Friendly and outgoing personality will shine through as you ensure that customers receive the best possible deals for their packages. Get ready to show your unique personality and provide exceptional customer service in this exciting sales role

**Benefits**
- Free gym & swim package (available at select venues around Sheffield)
- Free Mobile Sim contract
- Free Breakfast Club
- 3 week comprehensive training period
- Uncapped commission scheme
- Loyalty Pay Scheme
- Incentives throughout the campaign (food & drink, technology, additional holiday days and much more)
- Weekly coaching sessions with your team leader
- Discounted TV package
- Friends & Family referral scheme
- Many more to be discussed upon interview.

**Key Responsibilities will include**:

- Building and maintaining a strong relationship with customers by providing excellent customer service, understanding their needs and preferences, and tailoring products or service offerings accordingly.
- Keeping track of sales activities, maintaining accurate sales records, and providing regular reports and analysis of sales performance, customer feedback, and marker trends to optimise sales strategies.
- Contacting existing customers and non-existing customers to discuss their current TV & Broadband packages.
- Contacting potential new customers and upselling and adding additional products and services
- Over the age of 18 years old
- Outstanding customer service to ensure the best outcome for all customers is delivered
- Self-motivated and driven to achieve challenging sales targets
- Excellent communication skills in both written and spoken English
- Ability to hold conversations and easily build rapport with customers
- Sales experience is preferred but not essential
- Transferable skills from previous employment (retail, hospitality, call centre)

**Our clients learning and growth comes from working better together as a supportive team, enhanced by their diverse background and perspectives. Their diversity help delivers the best possible outcomes for their people, their clients, and their business. They are committed to diverse representation at all levels of their organisation.**

**Job Reference: CTNPO2358**

**Job Types**: Full-time, Permanent

**Salary**: £21,673.00 per year

**Benefits**:

- Employee discount
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Loyalty bonus

Work Location: In person

Reference ID: CTNPO2358



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