QA Officer

In Norbrook we pride ourselves in being one of the top companies in Northern Ireland and

one of the top veterinary pharmaceutical companies globally. We develop & manufacture

veterinary medicines, supplying products to 120 countries globally. With a strong portfolio of

existing products and significant investment in R&D to launch new products annually, we

have opportunities for individuals to join us and develop their career in a global company.

Our business strategy is supported by our Values - Customer Value, One Team, Results

Driven, Excellence, Innovation, and Quality - and we support our employees to live the

behaviours that creates our culture. Our on-going success is based on the expertise,

knowledge and innovation of our employees. If you are interested in joining our team here at

**QA Officer**

**Job Overview**

Applications are invited for the position of QA officer based in the QMS & Operational

working alongside the QMS & Ops Compliance managers; providing support within the

Pyramid Teams to implement Quality Management Systems and Continuous improvement

support compilation of PQRs (Product Quality Reports) in timely manners and adhering to

strict deadlines

**Main Tasks/Activities**:

- Review and evaluation of temperature data-loggers
- Assisting in the Investigation, documenting and responding to customer complaints in

accordance with approved procedures.
- Compilation of complaint data and documentation,
- Trending relating to complaint investigations,
- Preparation of draft complaint reports and letters
- Supporting the Investigating of deviations and OOS in accordance with approved

procedures.
- Assisting in the compilation of the QMS & Ops Department Metrics.
- Assisting in the filing of complaints, deviations, CAPAs, and general filing.
- Participating in Customer and Regulatory Audits and implementation of associated

corrective and preventative actions.
- Conducting site audit readiness inspections.
- Carryout investigations arising from Quality Concerns identified.
- Compilation of PQRs for the site in timely manners adhering to strict timelines
- Support QMS & Ops Compliance managers with review and closure of the CAPAs

Corrective and Preventative Actions ) and ECs ( Effectiveness Checks)
- To undertake any ad hoc duties as required to sustain improvement and compliance

of the Quality system in Norbrook Laboratories Ltd.

**Essential Criteria**:
form in order to be considered:

- Minimum Education: A level standard or other national equivalent.
- Minimum 2 years’ experience in a support / admin role.
- Excellent oral and written communication skills.
- Experienced in the use of Microsoft Excel, PowerPoint and Word.
- Excellence knowledge of GMP and Quality Management Systems.
- Excellent attention to detail and highly organised.

**Desirable Criteria**:
Due to the nature of the role preference will be given to applicants demonstrating the

following desirable criteria:

- Experience in Quality Assurance role.
- ECDL or equivalent IT Certification.

**Duration**: Full time, Permanent

**Location**: Newry

**Additional Information**:

- This role will be based in a site that produces and handles penicillin, and as such, this

role would not be suitable for those that have a penicillin allergy.
***
- Applicants should be able to provide proof that they have a right to work in the UK at the

considered.

**Benefits**:

- Free Life Assurance - On-site free parking
- Company Pension Scheme - Canteen Facilities
- Healthcare cash plan - Employee Perks scheme
- 32 days annual leave - Discounted Car Insurance
- Wedding Leave - Annual Employee raffle
- Company Sick Pay - Employee Recognition scheme
- Employee well-being initiatives - Career development opportunities
- Employee Assistance Programme

**_Norbrook Laboratories Limited employs a workforce with members of all sections of _**
**_the community and is committed to appointing people purely on the basis of merit. In _**
**_accordance with our equal opportunities policy, we would particularly like to welcome _**

**_applicants from the Protestant Community._