Customer Service Advisor

2 weeks ago


Biggleswade, United Kingdom Hales Group Limited Full time

Customer Service Advisor
My client in Biggleswade is looking for a Customer Service Advisor to join their team on a temp to perm basis based in their modern and spacious office.
You will be working in a busy and friendly team with full training provided.
- Hours are Monday to Friday 8am - 5:30pm
- £11ph rising after 12 weeks
- Weekly pay moving to monthly after 12 weeks
- Attendance awards
- Travel to work tax relief
What you will do as a Customer Service Advisor
- Inbound and outbound calls to customers and our internal team
- Processing customers website orders
- Processing internal store orders
- Assisting customers when using our website.
- Dealing with customer order issues and general order enquiries
- Tracking orders and liaising with all our courier networks.
- General office/customer service duties
What you will need as a Customer Service Advisor
- Computer Literate
- Excellent communication skills written and verbally
- Previous experience in a Customer service environment is preferred but not essential
- Strong work ethic and initiative.



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