Senior Finance Officer

3 months ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

If you have excellent communication skills, experienced in credit control and the sales ledger, and interested in contributing to the development and shaping of our credit control function, the NHS Business Services Authority (NHSBSA) have the opportunity for you We are looking for a Senior Finance Officer to join our Accounts Receivable Team in Newcastle.

The role will involve a broad range of duties in relation to the recovery of overpayments and debt, including but not limited to the processing of invoices to customers, collection of monies due, query resolution and the maintenance of sales ledger records and other non-financial systems.

What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts

**We are looking for people who ideally have**:

- Knowledge of relevant legislation and statutory requirements
- Knowledge of NHS statutory returns
- Credit controller best practice knowledge
- Excellent communication skills and ability to foster good team working to deliver objectives to tight deadlines
- Approach challenges in an open, constructive, professional manner and persuade others to do the same
- Ability to provide training, performance, coaching and feedback to staff
- Maintain a strong focus on strategic priorities, encouraging people to develop and become more accountable
- Self-starter, organised, approachable, diplomatic, and conscientious and customer focused
- Working knowledge of Microsoft Office - in particular Access, Excel and Word.
- Numeracy, analytical and problem solving skills
- Working to strict guidelines and procedures
- Working to strict deadlines
- Prioritising workload
- Handling customer telephone calls of a sensitive or confidential nature
- Report writing
- Improving and documenting policy and procedures
- Knowledge of litigation process

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.

**Job purpose**:
The holder of this post will work within the NHS Business Services Authority’s (NHSBSA) Accounts Receivable Section. The role will involve a broad range of duties in relation to the recovery of overpayments and debt, including but not limited to the processing of invoices to customers, collection of monies due, query resolution and the maintenance of sales ledger records and other non-financial systems.

**In this role, you are accountable for**:
1. Contributes to the management and performance of the Accounts Receivable and Treasury Management function, providing leadership and direction as required. This will include recruitment, appraisal, absence management and training of staff members.
2. Contributes to the development and planning of the workload of the team. Makes daily adjustments to plans in order to meet organisational requirements and to ensure that all financial information is processed in accordance with procedures and legislation in an accurate and timely manner.
4. Delivers the debt recovery process in conjunction with best practice and knowledge of managing public money, ensuring:

- outstanding debt is minimised through the development and implementation of effective in-house credit control;
- debts are referred to an appropriate debt management agency or legal body for further action when necessary;
- claims are pursued via the courts where viable to do so;
- negotiation of complex settlements and outcomes, advising legal firms, external stakeholders and management of the decision;
- aged debt information is analysed and acted on accordingly;
- use of judgement and understanding to make recommendations for debt write-off and bad debt provision to Senior Management. Ensuring such recommendations are made in conjunction with SFI’s and best practice
- Calculates the financial implications of any write off recommendations so that the consequences are correctly accounted for and appropriately reported.

5. Advise fi

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