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Customer Co-ordinator

7 months ago

Wyre Forest District, United Kingdom Andrew Grant Estate Agents Full time

**Customer coordinator at Andrew Grant**

Andrew Grant Estate Agents is seeking a highly capable, personable and well organised individual with a graduate level education to assist in coordinating and developing an extension of our business. We are interested in your potential with experience being useful but in no way essential.

**Position**: Sales coordinator

**Location**: Wyre Forest to Bridgnorth area

**Hours**: Full-time, 40 hours per week

**Salary**: c£26k

**About Us**:Andrew Grant has been a leading name in estate agency over the last 50 years. In 2020 it acquired new owners who have come from outside the industry and have restructured the traditional approach into a customer performing model that pursues best outcomes, levels of service and excellent relations. This is achieved through a unique marketing method and platform, which is constantly evolving. You will receive a full introduction to this advanced behaviourally based model along with ongoing training and coaching. We have a positive and rewarding work environment with an opportunity for employees to contribute to the development of the business to a level that is unusual in enterprise. Any suitable applicant will have independent access to our recruits from over the last two years to get an added insight into our business.

**Role Overview**: You will play a significant role in this new initiative focused on achieving excellent client relations and the operational organisation of a local group of agents. You should have extremely good communications and a genuine interest in human behaviour and relationship development. You will be operating within the Wyre Forest and supporting the local team of agents both in and out of the office. You will receive ongoing support and coaching to develop your skills and opportunities.

**Key Responsibilities**:

- Build and maintain relationships with clients, ensuring their needs and preferences are understood and met.
- Provide operational support and supervision of our agent team throughout the buying or selling process.
- Provide a diverse and flexible service both in and out of the office.
- Ensure the highest levels of communication at all times.
- **Qualifications and Requirements**:
You will most likely have a Graduate level education.
- Excellent interpersonal and communication skills, both written and verbal.
- Good analytical skills and the ability to address client concerns with empathy and professionalism.
- A commitment to continuous development regarding effective business relationships and performance.

**Benefits**:

- Competitive annual salary increasing along with your proficiency.
- Opportunities to develop unique relational skills based on the latest behavioural understanding.
- An engaging, friendly, harmonised and collaborative work environment.

**Salary**: £26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- A-Level or equivalent (required)

Licence/Certification:

- Driving Licence (required)

**Location**:

- Wyre Forest District, Worcestershire (required)

Work Location: In person