Leader Operations Administrator

4 weeks ago

Penrith, United Kingdom HF Holidays Full time

**Ref: HF 23011**

**Location**: Penrith, Cumbria

**Contract**: Permanent - 37.5 per week

**Salary**: £22,000 - £24,000

**Job Brief**:
We have an exciting opportunity for a Leader Operations Administrator to join our friendly and professional team in our office in Penrith, Cumbria.

Reporting to our Leader Operations Team, this varied role provides support to our Leader Operations Team. You’ll provide important administrative support to our panel of Volunteer Walking Leaders and Special Interest Leaders.

Confident, self-motivated and personable with a can-do approach, you should possess excellent interpersonal skills and be known for your ability to communicate with a wide range of audiences with ease.

**The role**:

- Supporting the Leader Co-ordinators in all administration tasks
- Holiday cancellation administration
- Inputting guest questionnaire information
- Distributing Leader Report forms
- Processing Leader uniform and name badges
- Maintain and update the Leader database
- Maintain and update the Leader intranet / portal
- Distribute leader change forms
- Ad-hoc administration support to the Leader Operations Team
- There may be an occasional need to travel and work evenings and weekend for occasional conferences

**Essential requirements**:

- Knowledge of office administration
- Excellent organisational and time management skills
- Good team working skills
- Excellent interpersonal, oral and written communication skills
- Computer literate with knowledge of MS Office
- Strong attention to detail

**Company Benefits**:

- Pension contributions with Aviva
- Comprehensive medical benefits package with MediCash
- Annual familiarization visit at any of our country houses for you and your family (after 3 months)
- Free on-site car parking
- 28 days holiday inclusive of bank holidays, rising to 33 days after two years (pro rata for part time contract)
- One paid day each year to volunteer at a charity of your choice
- Exclusive discounts at several outdoor equipment stores
- Exclusive discounts on our holidays throughout the world for you, your friends & family (Subject to availability)
- Hybrid working with flexibility. All relevant office equipment provided
- Free professional training and development courses
- Cycle to work scheme

**About the company**:
HF Holidays have over 100 years’ experience organising outdoor holidays. We specialise in offering a fantastic range of Walking and Special Interest holidays to over 70 destinations all over the world.

We currently employ a team of over 500, who work in our two main offices in Borehamwood and Penrith and across our 16 country houses around the UK, all in National Parks or areas of Outstanding Natural Beauty.

We have a firm belief in what we do and our Mission is ‘To provide a shared holiday experience, which inspire friendship, fun and an active enjoyment of the great outdoors.
This Mission supports our unique and special culture and our company values - Trusted, Collaborative, Exceptional Experiences, Ownership, Inspiring, Passionate and Fun.

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