Looked After Children/child Protection Support

5 months ago

StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

**Division**: Children’s, Women’s & Diagnostics

**Job Title**: Support Secretary for Looked After Children and Child Protection

**Band**: 3

**Location**: UHNM

**Hours of Duty**: 37.5 hrs (Mon-Fri some 5pm finishes)

**Managerially accountable to**: Operational Services Manager

**Professionally accountable to**: Directorate Manager

**Key Relationships**: All members of the Directorate Management Team Administration and clerical staff Medical, nursing and midwifery staff and other staff within the Directorate/Trust as appropriate. External contacts, relevant to the nature of the work of the Directorate/Trust, including patients and visitors as appropriate

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

The post holder will also be responsible for communicating information, both written and verbal, with patients, staff and carers and this will require tact and diplomacy. Some of the patients and carers that we have contact with are distressed or anxious and it is expected that the post holder will handle telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with it accordingly.

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