Programme Management Support Officer

3 weeks ago


London, United Kingdom East London NHS Foundation Trust Full time

The East London NHS Foundation Trust (ELFT) strategy is to improve the lives of all we serve through improving population health outcomes, staff and service user experience and offering the best value for the community.

The primary purpose of the Quality Improvement (QI) department is to nurture an improvement culture that involves everyone to achieve this mission. The team’s work includes engaging, encouraging and inspiring people inside and outside the organisation around improvement, helping people build and also use improvement skills, ensuring there is support for those undertaking improvement efforts and overseeing continuous improvement through a mixture of QI projects as well as the use of QI tools.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

The QI Programme Support Officer will have a pivotal role within the QI department. The post holder will be involved in supporting the effective planning, co-ordination and delivery of the department’s strategic objectives, activities and projects. This will involve clerical or administrative support, developing and implementing processes, and providing support to deliver learning and engagement events, and provide essential programme support across the QI Department.


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