Telephone Survey Agents Wanted

6 months ago


Norwich, United Kingdom ZAFRA Full time

Responsibilities:

- Conduct telephone surveys following provided scripts and guidelines
- Collect accurate and complete data from survey participants
- Record responses accurately and efficiently in a computer system
- Maintain a professional and courteous demeanor while interacting with survey participants
- Adhere to all privacy and confidentiality guidelines when handling survey responses
- Meet daily and weekly survey quotas as set by the supervisor
- Report any issues or concerns to the supervisor in a timely manner

**Requirements**:

- Excellent verbal communication skills
- Ability to read and follow scripts accurately
- Strong attention to detail to ensure accurate data collection
- Good listening skills to capture survey participant responses effectively
- Basic computer skills to navigate the survey software and record responses
- Ability to work independently with mínimal supervision
- Strong time management skills to meet survey quotas within given timeframes
- Comfortable making outbound calls and engaging with survey participants over the phone

Note: This position does not require any sales or telemarketing activities. It is solely focused on conducting telephone surveys.

**Job Types**: Part-time, Temporary contract, Fixed term contract

**Salary**: £7.49-£10.42 per hour

Expected hours: 6 - 40 per week

**Benefits**:

- Casual dress
- Flexitime

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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