Reservations Agent

7 months ago

Droitwich, United Kingdom Hotel and Travel Solutions Full time

**Do you enjoy booking hotels and travel?**

**Do you enjoy speaking with clients and venues?**

**Do you enjoy keeping on top of your game with venue and industry knowledge?**

**Do you have at least 1 years’ experience in dealing with customers?**

**If so, then we would love to hear from you**

We are looking for Reservations Agents who want to listen to our clients’ briefs and help turn these into reality. You will be the key point of contact and help to increase our reservations bookings as the industry builds back up. We are looking for the right Reservations Agent who can step up to the challenge.

**About us**

Hotel and Travel Solutions are the hotel specialists who champion the best possible solutions to meet our client’s strategic objectives. We fulfil accommodation, travel management and venue sourcing to save our clients time, money and hassle.

**About you**
- At least 1 years’ experience dealing with customer service (reservations and travel experience is a bonus)
- Prioritise time effectively managing reservations enquiries working towards targets and deadlines
- Maintain and deliver a positive “can do” attitude at all times
- Prioritise time effectively managing reservations, working towards targets and deadlines
- Enjoy visiting hotels and venues increasing your knowledge at every opportunity

**In return, we can offer you the following benefits**:

- A brand-new office in a beautiful & calming setting
- Friendly working environment
- Free ample car parking
- Industry hotel discounts for personal stays with family and friends throughout the UK & Worldwide
- Full training and support
- Opportunities for development within the company
- Lunch and learn sessions
- Hotel familiarisation trips
- Fun company events such as Thirsty Thursday, Team Getaways & Christmas Party
- Weekly & monthly incentives re-warded with various shopping outlet vouchers
- Annual bonus scheme

**This is an office-based role at our head office in Droitwich, Worcestershire**

**Salary is from £21,673.60 dependant on experience**

**Salary**: From £21,673.60 per year

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Droitwich, WR9 7ER: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: HTS005

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