Trainee Client Case Handler

3 months ago


Chichester, United Kingdom Direct Life Full time

Job Profile:
Are you passionate about providing exceptional customer service and ensuring client satisfaction? Are you highly organised, detail-oriented, and thrive in a fast-paced environment? If so, we have an exciting opportunity for you as a
**Client Case Handler** at Direct Life

Direct Life are a protection insurance outsource and technology supplier. With over 30 years’ experience we are passionate about ensuring people have the right insurance in place to protect themselves and their loved ones.

As a

**Working as a Client Case Handler, you will receive;**
- A starting salary of £22,260 per annum
- Opportunity to work on a hybrid basis after successful completion of initial training.
- Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.
- Access to our Choice Discount and Choice Benefits employee portal where you can access a huge range of money saving offers and discounts at high street brands.
- Life and Private Medical Insurance.
- Pension Scheme.

**In the role of a Client Case Handler, you will;**
- Handle a portfolio of client cases, providing end-to-end support throughout the entire process.
- Provide quick and accurate communication/liaison with customers, advisers and insurers
- Provide regular updates to clients, keeping them informed about the progress of their cases and resolving any inquiries promptly

**Additional Information**

The working hours are full-time, 37.5 per week, either working 8am to 4.30pm or 9am to 5.30pm Monday to Friday.

Initial training will take place in our office which is based in Chichester city centre.

After the successful completion of your initial training, you will be offered the opportunity for hybrid working. Hybrid working means you’ll have 3 days working in the office and two days working remotely (if you have the appropriate set up).

**If this sounds like an opportunity for you then we want to hear from you**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.



  • Chichester, United Kingdom LSL Property Services Full time

    Job Locations: UK-Chichester Job Profile: Are you passionate about providing exceptional customer service and ensuring client satisfaction? Are you highly organised, detail-oriented, and thrive in a fast-paced environment? If so, we have an exciting opportunity for you as a **Client Case Handler** at Direct Life! Direct Life are a protection insurance...

  • Client Case Handler

    3 months ago


    Chichester, United Kingdom Direct Life & Pensions Services Ltd Full time

    Direct Life are looking for dynamic, innovative and passionate people to join the team! We are one of the UK’s leading Life Insurance outsource and technology suppliers. With over 30 years of experience, we put our customers at the heart of everything we do and are passionate about providing the best technology and services to financial advisers to help...


  • Chichester, United Kingdom Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Client Case Handler

    3 months ago


    Chichester, United Kingdom LSL Property Services Full time

    Job Locations: UK-Chichester Job Profile: Direct Life are a protection insurance outsource and technology supplier. With over 30 years’ experience we are passionate about ensuring people have the right insurance in place to protect themselves and their loved ones. **Working as a Case Manager you will receive;** - A starting salary of £22,260 per annum -...

  • Client Case Handler

    3 months ago


    Chichester, United Kingdom Direct Life Full time

    Job Profile: Direct Life are a protection insurance outsource and technology supplier. With over 30 years’ experience we are passionate about ensuring people have the right insurance in place to protect themselves and their loved ones. **Working as a Case Manager you will receive;** - A starting salary of £22,260 per annum - Opportunity to work on a...

  • Account Handler

    3 months ago


    Chichester, United Kingdom Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Complaints Handler

    3 months ago


    Chichester, United Kingdom The Hyde Group Full time

    **Chichester** **Up to £30,000** Hyde is looking to recruit a Complaints Handler. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows...

  • Complaints Handler

    3 months ago


    Chichester, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £30,000** Hyde is looking to recruit a Complaints Handler. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it...

  • Complaints Handler

    3 months ago


    Chichester, United Kingdom The Hyde Group Full time

    **Chichester** **£24,000** **6 Month Contract** Hyde is looking to recruit a Complaints Handler. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...

  • Account Handler

    3 months ago


    Chichester, United Kingdom Gallagher Full time

    Overview Are you an ambitious professional looking to progress your career within the commercial sector? If so, this position could be for you! We are looking to recruit a bright, motivated, and hardworking individual to join our Chichester based team as an Account Handler. You will play a crucial role in ensuring the smooth operation of our insurance...


  • Chichester, United Kingdom Baker Snell Full time

    Emergency Call Handler Location: Chichester Earn £26,724 per annum Plus, generous allowances for weekend/unsociable hours Transform Lives with Every Call Extensive Holidays: 34 days off, including bank holidays and your birthday. Comprehensive Insurance: Share plans, life insurance, and medical insurance lite. Wellness & Perks: Wellness programs,...


  • Chichester, United Kingdom Baker Snell Full time

    Emergency Call HandlerLocation: ChichesterEarn £26,724 per annumPlus, generous allowances for weekend/unsociable hoursTransform Lives with Every CallExtensive Holidays: 34 days off, including bank holidays and your birthday.Comprehensive Insurance: Share plans, life insurance, and medical insurance lite.Wellness & Perks: Wellness programs, long service...

  • Claims Handler

    3 months ago


    Chichester, United Kingdom Gallagher Full time

    **Gallagher - Claims Handler - Chichester** Hybrid: 3x/week in the office Our Gallagher Retail Commercial Broking Division are seeking a dedicated and hardworking Claims Handler to join our Property Claims team to look after our clients in the South Coast region. Our dynamic and collaborative team is based in Chichester so this will be a hybrid role (3x...


  • Chichester, United Kingdom Streamline Search Full time

    At Streamline Search, we take pride in providing our employees with a unique working environment that strikes the perfect balance between productivity and enjoyment. As we continue to grow and diversify, our commitment is to ensure that our team members genuinely love coming to work each day. We can confidently say that working at Streamline Search is an...


  • Chichester, West Sussex, United Kingdom Ernest Gordon Recruitment Limited Full time £22,500 - £27,000

    Job Title: CAD Design Engineer TraineeJob Type: Full-timeCompany: Ernest Gordon Recruitment LimitedLocation: Remote (with occasional site visits)About the Role:We are seeking a highly motivated and skilled CAD Design Engineer Trainee to join our team. As a CAD Design Engineer Trainee, you will be responsible for preparing technical drawings, supporting...


  • Chichester, West Sussex, United Kingdom Ernest Gordon Recruitment Limited Full time £22,500 - £27,000

    Job Title: CAD Design Engineer TraineeJob Type: Full-timeCompany: Ernest Gordon Recruitment LimitedLocation: Remote (with occasional site visits)About the Role:We are seeking a highly motivated and skilled CAD Design Engineer Trainee to join our team. As a CAD Design Engineer Trainee, you will be responsible for preparing technical drawings, supporting...

  • Claims Handler

    3 months ago


    Chichester, United Kingdom Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Claims Handler

    3 months ago


    Chichester, United Kingdom Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Head of Private Client

    3 months ago


    Chichester, United Kingdom Clayton Legal Full time

    A friendly and collegiate Firm on the South coast of England, in the lovely city of Chichester, West Sussex are looking for their next head of Private Client. The department is not a large one, made up of 12 people (7 Fee earners and 5 assistants) as such this would be a great role for someone with experience supporting trainees through their training...


  • Chichester, United Kingdom Marsh McLennan Companies Full time

    Description: Mercer Marsh Benefits – Chichester Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in countries, our...