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Trainee Client Case Handler
6 months ago
Job Locations: UK-Chichester Job Profile:
Are you passionate about providing exceptional customer service and ensuring client satisfaction? Are you highly organised, detail-oriented, and thrive in a fast-paced environment? If so, we have an exciting opportunity for you as a
**Client Case Handler** at Direct Life
Direct Life are a protection insurance outsource and technology supplier. With over 30 years’ experience we are passionate about ensuring people have the right insurance in place to protect themselves and their loved ones.
As a
**Working as a Client Case Handler, you will receive;**
- A starting salary of £22,260 per annum
- Opportunity to work on a hybrid basis after successful completion of initial training.
- Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.
- Access to our Choice Discount and Choice Benefits employee portal where you can access a huge range of money saving offers and discounts at high street brands.
- Life and Private Medical Insurance.
- Pension Scheme.
**In the role of a Client Case Handler, you will;**
- Handle a portfolio of client cases, providing end-to-end support throughout the entire process.
- Provide quick and accurate communication/liaison with customers, advisers and insurers
- Provide regular updates to clients, keeping them informed about the progress of their cases and resolving any inquiries promptly
**Additional Information**
The working hours are full-time, 37.5 per week, either working 8am to 4.30pm or 9am to 5.30pm Monday to Friday.
Initial training will take place in our office which is based in Chichester city centre.
After the successful completion of your initial training, you will be offered the opportunity for hybrid working. Hybrid working means you’ll have 3 days working in the office and two days working remotely (if you have the appropriate set up).
**If this sounds like an opportunity for you then we want to hear from you**
We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.