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Quality Administrator

4 months ago


Worcester, United Kingdom Sanctuary Care Full time

Location: WORCESTER, West Midlands, GB, WR1 3ZQ- Department: Regulation and Compliance- Operation: Sanctuary Care- Closing Date: 24/03/2023- Salary: £22,375.32- Requisition: 209459**Quality Administrator**

**Worcester based with a balance of home and office working.**

**Starting salary: £22,375.32 (effective 1st April 2023)**

**35 hours per week - Monday to Friday**

**We have an opportunity for a highly organised and motivated administrator to join our friendly Care Quality Team based in Worcester.**

**The role of the Administrator includes**:

- Providing an organised and flexible administrative support service to the team
- Ensuring that key business information is accurate and kept up to date
- Supporting our information request process in line with GDPR
- Taking complaints phone calls and ensuring the complaints process is initiated
- Raising purchase orders and confirming receipt of goods to process invoices
- Supporting our care homes with archiving and ensuring our archiving process is followed
- Assisting with the compilation, preparation and distribution of statistics and reports
- Processing travel arrangements

**The ideal person we’re looking for will have**:

- A minimum of 2 GCSEs at grade C or above (grades 4 - 9) or equivalent in Maths and English
- An advanced level of Microsoft Excel knowledge
- Proven experience working within an office environment
- Confident communication skills (face-to-face, telephone and written)
- Great interpersonal and relationship building skills with an approachable manner.
- The ability to adapt to changing priorities and manage their workload effectively
- The ability to use initiative and problem solve
- Experience of being able to work in a fast-paced environment

**Why work for us?**

Our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Sanctuary Care work hard to ensure our staff are developed, supported, and encouraged to reach their potential Would you like to join a friendly team within Sanctuary Care’s Quality and Compliance head office function? This is a great opportunity to join a supportive team where you will provide vital administration support.

As an administrator you will support the quality team and the wider business with a number of key tasks, the role provides a comprehensive induction to the business and all the tasks, we’re looking for someone with a can-do attitude, an eagerness to learn and develop.

**Ready to join us?**

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

- A pension scheme with employer contributions from Sanctuary
- At least 25 days paid holiday, rising to 30 days after 5 years service
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Health and wellbeing plans
- A variety of online discounts and rewards from major retailers
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities

Job Reference: 209459

To view to the job profile, click here.

**Closing Date: 24 March 2023