Sales Team Manager

3 days ago


SouthendonSea, United Kingdom Adore Recruitment Full time

**ARE YOU AN EXPERIENCED SALES TEAM LEADER**

We are working with the top Insurance Specialists who have been looking after people’s holidays for over 20 years and covered over 27 million travellers

This award-winning company now have this great opportunity for a Sales team Manager

Are you:

- A great motivator
- Proactive
- Have a hands-on approach
- Experienced in performance management

**The role**:
You will be responsible for managing and leading a team of 10 Sales advisors, you will be required to maximise all sales opportunities, productivity, quality, and customer service.
- To coach and develop team members
- To ensure you remain up to date with procedures and processes, communicate these effectively to your team.
- Recruitment
- Coaching and development needs required to assist agents to meet their KPIs.
- To effectively communicate technical, client, customer, service and system related issues or staff related issues to your direct line manager providing recommendations for swift resolutions.
- To handle complaints in line with our complaint handling process.
- To monitor, record and effectively manage absence and time keeping issues in line with Company procedures.
- To deliver monthly 1:1’s
- Understand Health and Safety obligations

**Experience**:

- Experience in managing a successful sales team
- Proven track record
- Experience of working in an FCA environment
- Understanding of Travel Insurance would be advantageous
- Excellent interpersonal and communication skills
- Microsoft Office
- Ability to read and understand data analysing team performance

You will be working a 37.5 hours per week on a rolling shift pattern

including some evenings upto 8pm, some weekends will be required and bank holidays

In return you will receive a competitive basic salary plus a performance related bonus

**Benefits**:

- Company paid medical treatment through a Health Cash Plan (including dental treatment, glasses, prescriptions, private consultations etc)
- Employee Assistance Programme
- Tech Purchase Scheme
- Pension
- Holiday Buy Scheme
- Life Assurance (4x Salary)
- Christmas Savings Club
- Discounted Cinema Tickets
- Shopping Discounts for 1000s of High Street Retailers
- Length of Service Awards
- Staff Referral Scheme
- Discounted Travel Insurance
- Reward and Recognition Scheme
- Personal Development (inc. Courses and Qualifications)
- Social Events


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