Business Support Assistant

3 days ago


Prestwick, United Kingdom Stewart Travel Ltd Full time

**Are you looking for an opportunity to help our business?**:
Our iSell Helpdesk team are looking to recruit a Full-Time Business Support AssistantThe role is based in our Prestwick Stewart Travel store.

The job is a support role covering tasks such as:

- iSell system support
- Managing users / admin
- Creating documents within iSell
- Managing Pending Imports
- Helpdesk support tickets
- Liaising with external suppliers to resolve support issues
- Daily audit of booking files
- ATOL Bonding
- Fees
- Margin
- Card refunds
- Handing Travel Disruption Claims
- Weekly Updates to branches reporting on overdue balances, payments due and insufficient funds
- Monthly reporting of insurance declaration
- Document Scanning Exceptions

The hours of work are Monday to Friday 0900 - 1730 with hybrid working and rota’d on call weekend work; depending on business, the hours could extend to cover 7days at peak trading times.

Please note, this job description is not intended as an exhaustive list of all duties and responsibilities of the role, but simply reflects the key areas involved.



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