Weekend Till and Customer Service Assistant

5 months ago


Canterbury, United Kingdom Blue Diamond Full time

Weekend Till and Customer Service Assistant

Canterbury Blue Diamond

Part-time, temporary and permanent weekend positions available

We are seeking a friendly and highly motivated individual with an energetic personality to join our team as a Till and Customer Service Assistant, to assist with the build up to and during our busy peak period.

The position is a hands-on role where you will be responsible for the smooth and efficient process of customer purchases and maintaining high levels of customer service. Previous retail experience would be useful but not essential.

As a Till and Customer Service Assistant, you will be responsible for
- Processing customer purchases through our tills efficiently and accurately
- Engaging openly with our customers with an energetic and can-do attitude
- Being able to provide exemplary and friendly till and customer service
- Being able to think ahead and anticipate customer needs by providing all the necessary materials at the till
- Being able to proactively respond to a situation ensuring a consistently high customer experience across all tills
- Pro-active communication between the till and customer service department and other retail departments
- Helping our customers with any queries they have and promoting the Diamond Club membership
- Organising customer deliveries
- Assisting customers with advice and carry to car
- Collecting customer trollies and maintaining the centre with adequate baskets and trollies throughout the day
- General shop floor maintenance and housekeeping
- Stock replenishment and merchandising
- Any other duties required by the Till and Customer Service Manager and Garden Centre Operation Manager

You should be able to work on your own initiative, under pressure at a fast pace, in a team or individually and have a flexible approach.

Who are we?

Blue Diamond Group is the 2nd largest Garden Centre Group, with 44 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfields.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount, paid holidays and an optional pension scheme.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you

**Job Type**: Permanent

Pay: £8.60-£11.44 per hour

Expected hours: 4 - 5 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Every weekend

Work Location: In person



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