Water Quality Sampler

6 months ago


Cambridge, United Kingdom South Staffs Water Full time

**Water Quality Sampler**

**Salary: Circa £24,800 per annum**

**Hours: 37 hours per week, plus 1 in every 4 week paid standby rota**

**Location: Cambridgeshire**

**About Us**:
**At Cambridge Water, we deliver clean and reliable water supplies to around 1.7 million customers within the South Staffs and Cambridge regions. As a water-only company, providing clean, healthy water 24 hours a day, 365 days a year is at the very heart of what we do, and that’s where you come in.**

**The Role**:

- Collect samples from a range of sources in accordance with regulatory requirements and in-house procedures.
- Produce sample roundsheet and tag labels and register all samples onto the LIMS system.
- Generate a registered list to cross-reference the sample round.
- Work alone, driving an average of 100+ miles per day for multiple site visits.
- Perform on-site chlorine analysis and report chlorine discrepancies in line with internal policies, maintaining instrument calibration.
- Accurately record results and adhere to Analytical Quality Control (AQC) processes, reporting any non-conformities to the manager.
- Provide customer advice and address concerns by collecting relevant samples. Escalate difficult customer complaints to the manager for advice and guidance.
- Report missed samples promptly to the manager and ensure on-site tests are conducted.
- Ensure the proper storage and cleanliness of the vehicle, stocked with appropriate sample bottles.
- Participate in a 24/7 standby rota for events, failures, and customer contacts, collaborating with the Incident Management Team during on-site call-outs. Follow health and safety protocols for manual handling and working at height.
- Identify improvement methods for customer service delivery and escalate to the manager.

**What You’ll Need**:

- Excellent written and verbal communication skills.
- A good knowledge of performing various tasks using computer-based information systems.
- A full valid driving license is essential, and a company vehicle will be provided.
- GCSE standard (or equivalent) with experience in a related area would prove advantageous.

**What You’ll Get in Return**:

- We offer a competitive salary of circa £24,800 per annum.
- Company Van
- Company pension scheme for a secure financial future.
- Cycle to work scheme to promote a healthy lifestyle.
- Employee discount on various products and services.
- Free flu jabs to keep you healthy during the flu season.
- Paid volunteer time to give back to the community.
- Store discount for personal shopping needs.

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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