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Business Administrator Apprenticeship

5 months ago

Lincoln, United Kingdom Lindum Group Full time

**Introduction**

Our Lindum Plant division is one of the county’s leading specialists providing a one-stop shop for plant and small tool hire, equipment and vehicle servicing, MOT testing and vehicle repairs. With a growing Excavation and Civils team.

An opportunity has arisen for someone to join our Lindum Plant team as a **Business Administrator Apprenticeship** at our Lindum Business Park in North Hykeham. The role involves providing a variety of support within the busy Lindum Workshop, Plant hire and Excavations offices.

The Apprentice will need to have Level 2 Maths and English (GCSE at Grade 4/C or above or equivalent) or be prepared to attend a block study period for Maths and English. This is a stand alone apprenticeship with ongoing support from an assessor every four weeks. There is a requirement for an average of 6 hours per week off the job training, this is included within the apprentice’s working week. The apprenticeship is work based with a duration time of 21 months including an End Point Assessment. This apprenticeship is a Course Level 3.

**Key duties include**:

- Maintaining accurate customer records and collating information for job cards
- Data inputting whilst taking phone calls from our clients.
- Producing reports and information for our customers
- Customer Invoicing and producing information for our clients.
- Reception duties including greeting and dealing with incoming customer enquiries and visitors.
- Answering telephone calls and confirming bookings.
- Providing performance information for our external clients and helping to administer our large internal and external fleets.

**What we are looking for**
- Great ability to communicate well.
- Professional and customer focused attitude
- Excellent interpersonal and team working skills.
- Ability to organise your own workload and able to remain flexible in a fast paced and busy office.
- Proficient in Microsoft Word and Excel and generally IT literate, although training on our bespoke systems will be provided.
- Capability to learn the important aspects of our business.

Above all, the _right skills and attitude_ are what we are looking for.

**What we can offer**

The role is Monday to Friday (08:00 am - 17:00 pm) and is based at our Head Office at Lindum Business Park on Station Road, North Hykeham.

Salary will be Apprentice Rate
- £5.28 per hour with 6 monthly reviews. Benefits include Group Personal Pension, profit related pay, share scheme, employee share scheme, on-site parking and opportunities for further training and development.