Freehold Legal Administrator

4 weeks ago


Borehamwood, United Kingdom PMR Full time

**Key Responsibilities**
- Overseeing & processing the daily freehold sales requests
- Process & action incoming post and cheques
- Calculating quotations
- Deal with any website queries relating to a Leaseholders account
- Dealing with telephone queries received from Solicitors and Leaseholders
- Ensure all files that require follow up are diarised for action this is to include requesting payment, responses from Leaseholders/Solicitors
- Sending necessary correspondence to leaseholders and solicitors
- Obtain office copy entries from the Land Registry
- Obtaining leases from our archives
- Input and update details of leaseholder(s) and tenant(s) accurately on our system
- Working within a Team ensuring workloads, targets, objectives set by the Manager are met
- Working with the finance team to ensure payments are allocated correctly
- Be trained in Lease Extensions and the other area of the business in order to have an understanding of the 360-degree role.

**Skills and experience**
- Proven administration experience
- Strong Customer Service Skills
- Excellent Organisational skills
- Ability to prioritise own workload
- Work to deadlines
- Proficient in MS office (Word and Excel)
- Strong written communication skills
- Excellent attention to detail
- Excellent Telephone Manner
- Resilient
- Problem Solving
- Work upon your own initiative
- Be able to work independently and as part of a team
- Proactive

**Package**
- £28,000 pa
- Work/life balances are top of our list so we work 9am to 5pm
- Discretionary bonus
- 23 Days holiday p.a.
- Employee Assistance Programme
- In addition paid Christmas close down
- Onsite parking
- Workplace pension
- Company events/away days
- Death in Service



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