CRM Campaigns Manager

1 week ago


London, United Kingdom Carter Murray Full time

Carter Murray have exclusively partnered with a membership organisation based in central London, who are looking for a CRM Campaigns Manager to join the team.

As CRM Campaigns Manager you will be responsible for the CRM System (Microsoft Dynamics) - turning the data into actionable insights.

This is a hybrid role with flexible working and 3 days a week in the office.

**Responsibilities**
- Develop and execute a 12 month CRM strategy based on the data to decrease churn and drive revenue
- Working alongside the Member Relationship Maangers across the regions to create campaigns for each member base
- Analyse campaign performance and trends
- Develop and manage segmented customer lifecycle campaigns
- Building contact strategies looking to achieve a reduction in attrition rates and higher levels of member engagement
- Produce monthly report on new joiners and lapsers

**Skills & Experience**
- Strong CRM experience, ideally working with memberships

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.



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