Transport Administrator

5 months ago

Tilbury, United Kingdom Uniserve Holdings Limited 0001 - Uniserve Holdings Limited Holdings UK 1001 - Holdings Accounts Full time

**About Uniserve**: As a distinguished, dynamic international freight and logistics company, we are at the forefront of global trade, operating in key marketplaces such as Europe, China, Southeast Asia, and the Indian Subcontinent. Our team of dedicated logistics specialists manage bespoke solutions for some of the World’s best-known brands.

We pride ourselves on fostering a dynamic work environment that encourages creativity, collaboration, and continuous learning.

**Uniserve** are currently seeking a dedicated **Transport Administrator** to play a crucial role in their dedicated, dynamic team.

**Working Hours**: Monday to Friday, 08:30 to 17:30

**Key Responsibilities**:

- **Accurate Booking Management**: Utilise in-house systems proficiently to input bookings with precision.
- **Proactive Issue Resolution**: Keep customers informed of any operational issues in a timely manner, demonstrating proactive problem-solving skills.
- **Client Management Support**: Collaborate with colleagues in client management, providing valuable support to ensure seamless operations.
- **Effective Communication**: Interact with both customers and hauliers, addressing and resolving any issues that may arise during the transport process.
- **Relationship Building**: Foster and strengthen relationships with our current customer and haulier base for continued growth and success.
- **Invoice Accuracy**: Thoroughly check all inbound and outbound invoices, ensuring accurate cost verification.
- **Documentation Management**: Chase hauliers for Proof of Deliveries (PODs) and promptly send them to the customers.

**Essential Skills**:

- Excellent communication skills to inform stakeholders of operational issues.
- Ability to support colleagues in client management effectively.
- Problem-solving skills to address and resolve issues with customers and hauliers.
- Relationship-building skills to further develop connections with customers and hauliers.
- Attention to detail for accurate verification of invoices.
- Proactive attitude towards chasing hauliers for PODs to facilitate smooth processes.

**Benefits**:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Cycle to work scheme
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us
- Life Assurance: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport.
- Flexible Career Pathway.
- Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs.

**The Company**

At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Tilbury: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: In person

Reference ID: TA/TilB/TB/LmK

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